Nora Gallagher
Los Angeles,CA
Summary
I have worked in the hospitality industry for the past 15 years. During that time I've gained knowledge about how to create the best experience for any cliental and maintain a positive work environment.
Overview
9
9
years of professional experience
Work History
General Manager of Operations
The Federal Bar
01.2015 - Current
- Promoted from Host to Server to General Manager
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Filed paperwork, counted money and tracked sales
- Created a happy and safe place for coworkers to communicate with me about their concerns
Personal Assistant
Heather & Learka
05.2021 - 07.2022
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Manager of Operations
Rocco's Tavern
05.2019 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Education
American Musical And Dramatic Academy - New York
New York, NY02.2015
High School Diploma -
Champlain Valley Union High School
Hinesburg, VT05.2012
Skills
- Thrives in fast pace environment
- High Energy
- Committed Team Player
- Quick problem solver
- Courteous, professional demeanor
- Flexible Schedule Capability
Timeline
Personal Assistant
Heather & Learka
05.2021 - 07.2022
Manager of Operations
Rocco's Tavern
05.2019 - 09.2021
General Manager of Operations
The Federal Bar
01.2015 - Current
American Musical And Dramatic Academy - New York
High School Diploma -
Champlain Valley Union High School
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