Nora Gallagher
Los Angeles,CA
Summary
I have worked in the service industry for the past 16 years. During that time I've gained knowledge about how to create the best experience for any cliental and maintain a positive work environment.
Overview
11
11
years of professional experience
Work History
Server
The Federal Bar
North Hollywood, CA
01.2015 - 01.2024
- Promoted from Host to Server to Manager
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Created a happy and safe place for coworkers to communicate with me about their concerns
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Do all side work properly before leaving
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Prepared food items in compliance with recipes and portioning control guidelines
- Answered customers' questions, recommended items, and recorded order information
Server
Rocco's Tavern
Studio City
05.2019 - 09.2021
Cook/Server
Good Times Cafe
Hinesburg, VT
03.2013 - 09.2013
Education
American Musical And Dramatic Academy
New York, NY02.2015
High School Diploma -
Champlain Valley Union High School
Hinesburg, VT05.2012
Skills
- Thrives in fast pace environment
- High Energy
- Committed Team Player
- Quick problem solver
- Courteous, professional demeanor
- Flexible Schedule Capability
Timeline
Server
Rocco's Tavern
05.2019 - 09.2021
Server
The Federal Bar
01.2015 - 01.2024
Cook/Server
Good Times Cafe
03.2013 - 09.2013
American Musical And Dramatic Academy
High School Diploma -
Champlain Valley Union High School