Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Nora Garcia

San Diego,CA

Summary

To secure a position where I can effectively utilize my strong educational background, expand my skills and management experience while providing high quality of patient's comfort and care that will enable me to make a positive contribution to the company. Experienced in communicating with California Care Licensing Division and Office of the Ombudsman RCFE experience and knowledge of Title 22 Regulations. Knowledgeable of HIPAA laws, regulations and compliance. Well aware of OSHA Safety Regulations. Demonstrates competence in management experience. Strong experience in Geriatric population.. Build strong professional ties with varieties of Healthcare Professional Agencies and Facilities. Proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel. Ability to maintain accuracy under stressful and emergency cases. Possess great judgment in providing solutions to urgent situations. Knowledge of the requirements for providing care and supervision appropriate to the residents. Knowledge of and ability to conform to the applicable laws, rules and regulations. Ability to maintain or supervise the maintenance of financial and other records. Ability to direct the work of others. Good character and a continuing reputation of personal integrity. Knowledge of the aging process and the needs of the elderly. Ability to effectively represent the company. Possess current RCFE Administrator Certification. Accomplished RCFE Administrator who proudly maintains a highly productive, efficient and quality-driven environment at all times.

Overview

18
18
years of professional experience
1
1
Certification

Work History

RCFE Administrator

Noble Living
02.2013 - Current
  • Administers policies, procedures, programs and a budget for the proper functioning of the Assisted Living Facility according to the established principles of Lesley Senior Communities and California Title 22, RCFE Regulations.
  • Be responsible for developing an administrative plan and procedures, assuring that all necessary shifts are covered, staff have equitable workloads and adequate supervision.
  • Seek to achieve consistent staffing.
  • Follow policies to fill vacancies to help control labor expenses.
  • Responsible for the training, development, supervision and evaluation of the Assisted Living employees.
  • Support the empowerment of the staff to foster team building.
  • Coordinate staff recruitment.
  • Terminate staff that performs in an unsatisfactory manner.
  • Conducts pre-admission appraisals of prospective residents.
  • Conducts resident admission interviews, providing information and opportunity for signing resident Admission Agreements.
  • Provide and ensure the provision of services the Assisted Living residents with regard for the resident's physical and mental well-being and needs.
  • Make provisions for the safety and guidance of residents with visual and/or hearing deficiencies.
  • Make provisions for residents with unmet needs to attend available community programs, including arranging transport.
  • Establishes a close working relationship with the Assisted Living Residents Association and meets with various individuals and/or committees to discuss changes and/or procedures and policies in order to maintain the health, happiness and safety of the residents.
  • Have personal characteristics, physical energy and competence to provide care and supervision and work effectively with community social agencies.
  • Records residents' current medications including ordering refills.
  • Monitor and administer medication treatment schedules Make regular rounds of the facility to observe residents and determine if needs are being met.
  • Recognize and assess significant changes in resident condition and take necessary action.
  • Report and document changes in resident conditions.
  • Monitor all documentation to assure regulatory compliance and professionalism.
  • Communication Give and receive shift reports.
  • Act as liaison to physicians, family, consultants, community and residents.
  • Participate in interdisciplinary meetings and resident care conferences in order to develop meaningful programs to meet the needs of individual residents.
  • Provide in-service education to staff as related to care issues relevant to residential care.
  • Administration Follow up on Residents' medical assessments.
  • Administer and chart all medication & treatments, order new medications & transcribe & carry out physicians orders.
  • Document & regularly evaluate all resident charting to insure notes reflect progress & condition of resident accurately.
  • Maintain a reference library Participate in surveys and inspections Ensure adequate nursing supplies, medication and equipment Participate in professional meetings and development programs.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Recruited, hired, trained and coached on average of 2 new employees per year.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Strategically planned methods to achieve operational goals and targets.
  • Continually maintained and improved the company's reputation and positive image in the markets served.
  • Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication.

Care Staff

Attitudes Senior Care
01.2009 - 04.2013
  • Participated in activities with the residents such as music, puzzles and ball toss. Assist in providing care to residents with Dementia including ADL's. Prepare meals and snacks for residents. Implement and support resident care plan. Provide residents with transfers and mobility assistance. Documents ADL and meal shift reports. Monitor residents and reports to supervisor any new symptoms and any resident issues. Coordinate with visiting Healthcare Professional Communicate and encourages residents to participate in scheduled activities.

Caregiver

Activcare Living
06.2006 - 10.2012
  • Participated in activities with residents such as music, puzzles and ball toss. Assist in providing care to residents with Dementia including ADL's. Prepare meals and snacks for residents. Implement and support resident care plan. Provide residents with transfers and mobility assistance. Documents ADL and meal shift reports. Monitor residents and reports to supervisor any new symptoms and any resident issues. Coordinate with visiting Healthcare Professional Communicate and encourages residents to participate in scheduled activities.

Skills

  • Strong presentation skills
  • Project management authority
  • Effective staff coach
  • Strategic planning capability
  • Strategic planning capability
  • Planning and development
  • Accomplished leader
  • Resource management expertise
  • Supervisory training
  • Quality improvement competency
  • Independent judgment and decision making
  • Promotes positive behavior

Certification

RCFE Administrator Certificate, every 2 years.

First Aid Certificate CPR, every 2 years.

Dementia certificate, every 2 years.


Timeline

RCFE Administrator

Noble Living
02.2013 - Current

Care Staff

Attitudes Senior Care
01.2009 - 04.2013

Caregiver

Activcare Living
06.2006 - 10.2012
Nora Garcia