NORA GARCIA
Laredo
Summary
Diligent Juvenile Supervisor with solid background in maintaining security and order within correctional facilities. Proven track record of managing inmate behavior and ensuring compliance with regulations. Demonstrated conflict resolution and interpersonal skills effectively in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Teacher
EDDC
Dallas, TX
08.2022 - 09.2025
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Utilized diverse teaching methods to cater to various learning styles and abilities.
- Monitored and assessed student progress, providing timely feedback for improvement.
- Collaborated with colleagues to design interdisciplinary projects that promote critical thinking.
CORRECTION OFFICER
LaSalle Corrections
Cleburne, TX
06.2018 - 01.2020
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of facilities to identify potential hazards or violations.
- Implemented de-escalation techniques to manage conflicts between inmates effectively.
- Documented incidents and maintained accurate logs for regulatory compliance.
- Collaborated with law enforcement and legal personnel during emergency situations.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
CLIENT MONITOR SUPERVISOR
CORRECTION CORPORATION OF AMERICA
Dallas, TX
07.2015 - 09.2017
- Supervised daily activities of residents to ensure compliance with facility regulations and procedures.
- Monitored inmate behavior and interactions, reporting incidents to maintain safety and security.
- Conducted routine inspections of living quarters, identifying maintenance needs and ensuring cleanliness standards.
- Trained new staff on operational protocols and emergency response procedures to enhance team efficiency.
- Implemented conflict resolution strategies to de-escalate situations, fostering a positive environment within the facility.
- Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
Parking Lot Attendant
D.I.S.D
Dallas, TX
11.2012 - 05.2015
- Managed parking lot operations, ensuring efficient vehicle flow and optimal space utilization.
- Trained and mentored new staff on protocols, enhancing team performance and customer service.
- Implemented safety procedures, reducing incidents and improving overall security measures within the facility.
- Coordinated with maintenance teams to address facility issues promptly, minimizing downtime for customers.
Correctional Officer
Corrections Corporation of America
Dallas, TX
11.2011 - 12.2012
- Supervised inmate activities, ensuring compliance with regulations and safety protocols.
- Conducted regular inspections of facilities to identify security vulnerabilities and maintenance issues.
- Managed inmate records, maintaining accurate documentation and confidentiality standards.
- Implemented emergency response procedures, enhancing overall facility safety and preparedness.
- Collaborated with law enforcement agencies during incident investigations, improving inter-agency communication.
- Monitored inmate behavior, addressing conflicts promptly to maintain order within the facility.
Correctional Officer
The Geo Group
Laredo, TX
04.2009 - 09.2010
- Trained new staff on security procedures, fostering a culture of safety and accountability.
- Developed training materials for ongoing staff education, promoting continuous improvement in operational practices.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Correctional Officer
Webb County Sheriffs Office
Laredo, TX
04.2003 - 05.2009
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Education
High School Diploma -
MARTIN HIGH SCHOOL
Laredo, TX05-1990
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Restraint techniques
- Policy enforcement
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
Timeline
Teacher
EDDC
08.2022 - 09.2025
CORRECTION OFFICER
LaSalle Corrections
06.2018 - 01.2020
CLIENT MONITOR SUPERVISOR
CORRECTION CORPORATION OF AMERICA
07.2015 - 09.2017
Parking Lot Attendant
D.I.S.D
11.2012 - 05.2015
Correctional Officer
Corrections Corporation of America
11.2011 - 12.2012
Correctional Officer
The Geo Group
04.2009 - 09.2010
Correctional Officer
Webb County Sheriffs Office
04.2003 - 05.2009
High School Diploma -
MARTIN HIGH SCHOOL