Nora May
Mount Pleasant,SC
Summary
Dynamic and results driven student with extensive experience at Paul Mitchell The School Charleston, specializing in advanced facials and skincare treatments. Proven ability to enhance client satisfaction through personalized consultations and exceptional customer service. Skilled in product recommendations and upselling, building loyalty and trust while maintaining high standards of professionalism. Hardworking Esthetics Student with exceptional knowledge of skincare facial treatments . Excellent multitasking and problem-solving traits.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Skin Care Specialist
Paul Mitchel The School Charleston
07.2025 - Current
- Suggested appropriate therapy based on current health of client.
- Analyzed skin condition and made appropriate product recommendations.
- Proficient in using the MEVO software system for client check-ins, scheduling, and appointment management
- Currently completing esthetics training with hands on experience in a full running student clinic
- Managed walk in clients and built personal clientele through excellent service and communication
- Performed customized facials tailored to individual skin types and concerns
- Knowledgeable in identifying skin conditions and contraindications to ensure safe and effective treatments
- Conducted detailed skin analyses to recommend appropriate skincare regimens and products
- Skilled in waxing services, maintaining precision and client comfort
- Strong product knowledge with ability to educate clients and support retail sales
- Demonstrated excellent time management in a fast paced spa environment
- Maintained high standards of professionalism, confidentiality, and client trust
- Experienced in retail sales and service recommendations to enhance treatment results and client satisfaction
Barista
Ruby's Bagels
12.2024 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, cashier, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Increased customer loyalty and retention.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Engaged customers in social conversations to create pleasant and happy experience.
Education
No Degree - Esthetician
Paul Mitchell The School Charleston
North Charleston, SC12-2025
High School Diploma -
Wando High School
Mount Pleasant, SC12-2024
Skills
- Advanced facials specialist
- Dermalogica
- Microdermabrasion treatments
- Skincare treatments
- Chemical facial peels
- LED light therapy
- Customer service
- Consultations
- Skin analysis
- Body hair removal
- Sales and upselling
- Appointment scheduling
Certification
- Barbicide Certification, - July 11, 2025
- Skinny on Skin Certification, - August, 2025
- Microneedling, - November 5, 2025
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Skin Care Specialist
Paul Mitchel The School Charleston
07.2025 - Current
Barista
Ruby's Bagels
12.2024 - Current
No Degree - Esthetician
Paul Mitchell The School Charleston
High School Diploma -
Wando High School