Nora McDowell
Burlington,MA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of professional experience
Work History
Softball Umpire
BBSA
Burlington, Massachusetts
04.2025 - Current
- Enforced game rules and regulations consistently during youth softball competitions.
- Maintained clear communication with coaches and players to ensure smooth gameplay.
- Collaborated with fellow umpires to properly manage game situations and conflicts.
- Observed player conduct to uphold sportsmanship standards during matches.
- Provided fair and unbiased judgments on plays and calls throughout the games.
- Attended training sessions to stay updated on rule changes and best practices.
Cashier
Lacascias Bakery and Deli
Burlington, ME
05.2022 - Current
- Trained new cashiers on register operations and customer service techniques.
- Monitored cashier performance and provided constructive feedback for improvement.
- Processed customer transactions accurately and efficiently at a busy bakery and deli.
- Managed cash register operations, ensuring smooth financial exchanges with customers.
- Assisted customers with product selections and provided recommendations based on preferences.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Babysitter
Variety of Families
Burlington, Massachusetts
10.2018 - Current
- Supervised children's activities to ensure safety and engagement.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Assisted with homework and educational activities to promote learning.
- Organized playdates and outings to encourage social interaction.
- Maintained a clean and organized environment for children's comfort.
- References available upon request.
Assistant Teacher
Burlington Public Schools
Burlington, MA
01.2024 - 04.2025
- Supported classroom management and maintained a positive learning environment.
- Communicated with parents about student progress and classroom events.
- Supervised daily activities and ensured student safety during after-school programs.
- Maintained a clean and organized classroom environment for optimal learning conditions.
- Collaborated with colleagues to improve program offerings and enhance student experiences.
- Assisted students in completing homework assignments and projects.
Education
High School Diploma -
Burlington High School
Burlington, MA06-2025
Skills
- Customer service and assistance
- Team collaboration
- Classroom management
- Empathy and patience
- Work ethic and integrity
- Attention to detail
- Time management
Affiliations
- Im very involved in the field hockey and flag football team as an athlete at Marian University.
- I also enjoy photography as a hobby.
Accomplishments
- I helped lead my softball team to a state championship.
- I was named field hockey league all star two years in a row.
References
References available upon request.
Timeline
Softball Umpire
BBSA
04.2025 - Current
Assistant Teacher
Burlington Public Schools
01.2024 - 04.2025
Cashier
Lacascias Bakery and Deli
05.2022 - Current
Babysitter
Variety of Families
10.2018 - Current
High School Diploma -
Burlington High School