Nora Naes
St Louis,MO
Summary
Forward-thinking Vice President with over 20 years industry experience. Excellent understanding of both the traditions and evolution of the industry, necessary to provide the ultimate in client service. Diligent in driving business growth through multifaced business approaches.
Overview
28
28
years of professional experience
Work History
Vice President - Business Administration, Partner
North American Marine Consultants, LLC
St. Louis, Missouri
05.2009 - Current
- Helped found North American Marine Consultants, LLC in 2009 with colleagues from Merrill Marine Services.
- Responsible for market outreach, including website development and maintenance, press releases, print advertisements and client presentations.
- Developed and maintained detailed client tracking, job tracking and Appraisal database using Access.
- Researched and tracked market trends and data.
- Authored and edited Appraisals, Survey Reports and Market Reports.
- Conducted on-site vessel and cargo inspections.
- Accepted job assignments and dispatched surveyors.
- Spearheaded cross-functional initiatives across departments to achieve business growth.
- Pursued continuing education and professional certification to add value to company.
- Day-to-day office management, including record maintenance and supply and shipping management.
- Responsible for primary client, vendor and employee interface.
Client and Administrative Services Associate
Merrill Marine Services
St. Louis, MO
06.2003 - 05.2009
- Created and maintained detailed appraisal database to track historical market trends and past valuations.
- Sought ways to improve processes and services provided.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed detailed market trend reports.
- Received job assignments and dispatched country-wide network of surveyors to vessels/ job sites.
- Disseminated Invitations to Bid and RFPs for vessel repairs and cargo salvage, received and awarded bids.
- Provided support to remote and in-house team members.
- Authored quality client reports.
- Continually updated processes and procedures to meet rapidly evolving market and client needs.
Account Associate
AON Risk Services
St. Louis, MO
07.1999 - 06.2003
- Managed complex finance projects under direction of senior management.
- Sharpened skills by obtaining required continuing education credits and attending training to keep updated on legislative and industry changes.
- Maintained detailed documentation using Excel and internal corporate data tracking.
- Created detailed expense reports.
- Primary client interface for multiple high-profile, high revenue clients.
- Designed and developed innovative client and intra-company presentations using PowerPoint, Word, Excel and various graphics programs.
- Developed, organized and presented "Insurance 101" program for clients to help them understand their insurance needs and products purchased.
- Tracked complex financial, operations and risk data for large portfolio companies and various entities within portfolios.
- Issued insurance certificates.
Administrative Assistant
Merrill Marine Services
St. Louis, Missouri
11.1995 - 07.1999
- Received job assignments from clients and dispatched surveyors for vessel / site inspections and oversight.
- Authored Invitations to Bid and RFPs for vessel repairs and cargo salvage, received responses and awarded bids.
- Assisted clients with insurance claim management.
- Booked airfare, hotel and ground transportation.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Generated client reports from surveyor notes.
- Client and vendor interface.
Administrative Assistant / Office Manager
PSM (Process Safety Management), Inc.
Jacksonville, FL
12.1993 - 11.1995
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Edited and authored Process Safety Management manuals to help clients meet OSHA requirements.
- Attended facilities inspections.
- Authored and disseminated press releases to increase brand exposure.
- Client and vendor interface.
- Generated reports and typed letters in Word.
- Managed shipping, receiving and general office processes.
Education
Some College (No Degree) - Continuing Education
University of North Florida
Jacksonville, FLSome College (No Degree) - Continuing Education
University of Missouri - St Louis
St Louis, MOBachelor of Science - Environmental Design
University of Missouri - Columbia
Columbia, MO12.2018
Skills
- Administrative Management
- Customer Service Management
- Sales Promotion
- Market Research
- Problem Anticipation and Resolution
- Business Leadership
Affiliations
Scouts BSA - Scoutmaster, Boy Troop 981
Timeline
Vice President - Business Administration, Partner
North American Marine Consultants, LLC
05.2009 - Current
Client and Administrative Services Associate
Merrill Marine Services
06.2003 - 05.2009
Account Associate
AON Risk Services
07.1999 - 06.2003
Administrative Assistant
Merrill Marine Services
11.1995 - 07.1999
Administrative Assistant / Office Manager
PSM (Process Safety Management), Inc.
12.1993 - 11.1995
Some College (No Degree) - Continuing Education
University of North Florida
Some College (No Degree) - Continuing Education
University of Missouri - St Louis
Bachelor of Science - Environmental Design
University of Missouri - Columbia
Similar Profiles
Rogero FernandoRogero Fernando
Lead Naval Architect - Projects & Proposal at Optio Marine Pvt Ltd, India. Optio Marine Consultants FZ-LLC, UAE.Lead Naval Architect - Projects & Proposal at Optio Marine Pvt Ltd, India. Optio Marine Consultants FZ-LLC, UAE.
Steve RobertsSteve Roberts
Special Sales Representative (Inside) at AHC Media, LLC (Formerly American Health Consultants)Special Sales Representative (Inside) at AHC Media, LLC (Formerly American Health Consultants)
Antonio HernandezAntonio Hernandez
Construction Foreman at AMERICAN MARINE SERVICES LLC.Construction Foreman at AMERICAN MARINE SERVICES LLC.