Nora Ochoa
Pharr
Summary
Dynamic professional with a strong background in construction site management at Formosa Plastics. Proven ability to enhance customer relations and optimize staffing through effective team recruiting and onboarding. Skilled in power tool operation and committed to maintaining high safety standards while achieving project goals efficiently.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insulator and Metal Man
Formosa Plastics
10.2025 - Current
- Worked collaboratively with crew members to ensure timely completion of projects.
- Analyzed building plans to calculate quantity and type of insulation materials needed to fulfill job requirements.
- Followed all safety protocols while performing installation tasks on ladders or scaffolding.
Assistant Manager
Del Angel Funeral Home
02.2021 - 03.2023
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Oversaw employee recruitment, training and onboarding processes.
- Kept paperwork updated with internal standards and legal requirements.
- Conducted regular inventory checks and placed orders for supplies as needed.
- Coordinated scheduling to optimize staffing levels during peak and off-peak hours.
- Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
Office Clerk and Management
Ochoa's Electric
01.2007 - 10.2010
- Wrote and sent contracts, finalizing paperwork on behalf of staff.
- Processed invoices for payment by ensuring accuracy of information.
- Maintained confidentiality and discretion working with sensitive material.
- Managed front office operations to ensure efficiency and professionalism.
- Completed work schedules, managed calendars and arranged appointments.
- Entered data into spreadsheets or databases for record keeping purposes.
- Assisted with onboarding of new employees, providing essential training.
Education
GED -
CNA
McAllen, TX01-2022
Skills
- Constuction site management
- Hand tool proficiency
- Excellent work ethic
- Power tool operation
- Revenue monitoring
- Order mangement
- Staff training and development
- Data Reporting
- Team recruiting and onboarding
- Customer service
- Documentation skills
- Management skills
Certification
CNA License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insulator and Metal Man
Formosa Plastics
10.2025 - Current
Assistant Manager
Del Angel Funeral Home
02.2021 - 03.2023
Office Clerk and Management
Ochoa's Electric
01.2007 - 10.2010
GED -
CNA