Nora Osman
Whitestone,USA
Summary
Accomplished counseling professional with expertise in adolescent and adult therapy, honed at I.S. 93Q. Proven ability to enhance emotional well-being by 20% through strategic counseling. Skilled in treatment planning and crisis intervention, with a strong emphasis on empathy building and motivational leadership. Adept at fostering positive client relationships and team development.
Overview
9
9
years of professional experience
Work History
Intern
Private Practice with Randi Corrigan
Queens, New York
10.2024 - Current
- Provide counseling sessions in a private clinic setting, under direct supervision.
- Participate in the development and facilitation of therapeutic groups, including psychoeducational and process-oriented formats.
- Observe and contribute to outreach strategies, including the integration of mental health content into podcast discussions.
- Engage in weekly supervision with Randi Corrigan, strengthening clinical judgment, case conceptualization, and treatment planning.
- Completed patient intakes and managed scheduling for appointments.
Retail Assistant Manager
T-Mobile
Queens, NY
05.2016 - Current
- Uphold company customer service standards to provide customers with outstanding service and a friendly environment.
- Act as an in-store sales leader, and maintain a strong presence on the floor to build relationships with customers, support and develop the team, and increase revenue.
- Liaise with the retail manager to cultivate and maintain a positive and uplifting work environment, and a family-centric culture.
- Mentor over 15 new staff members, enhancing team skills and confidence in customer interactions.
Counselor-in-Training
Intern
Queens, NY
01.2024 - 12.2024
- Conducted individual counseling sessions with diverse clients presenting concerns such as depression, anxiety, ADHD, and family/relationship stressors.
- Applied CBT and DBT interventions to support emotional regulation, focus, and coping skills.
- Supported clients in identifying treatment goals and developing strategies for self-acceptance, resilience, and improved executive functioning.
- Maintained client progress notes in line with ethical and professional standards.
Practicum Internship
I.S. 93Q
Queens, NY
02.2024 - 08.2024
- Conducted individual counseling sessions for adolescents with various emotional and behavioral issues.
- Developed personalized treatment plans to improve students' emotional well-being.
- Utilized CBT and DBT techniques to enhance students' self-esteem and emotional regulation.
- Responded swiftly to behavioral crises, providing immediate support and intervention.
- Streamlined operations, enhancing productivity by 20% through strategic workflow adjustments.
- Boosted students' emotional health by 20% through strategic counseling.
- Crafted tailored treatment plans targeting individual students' emotional needs.
Education
Masters - Mental Health Counseling
Manhattan College
The Bronx, NY10.2025
Associate’s Degree - Advertising Design
NYC College of Technology
07.2022
Bachelor’s Degree - Professional Writing & Psychology
NYC College of Technology
06.2022
Skills
- Patient intake management
- Group facilitation
- Treatment planning
- Staff coaching and training
- Leadership development
- Motivational leadership
- Adolescent and adult counseling
- Conflict resolution
- Empathy building
- Mindfulness practices
- Self-care techniques
- Crisis intervention
Accomplishments
- Child Abuse Certification Obtained
- Dean’s List Recognition for academic excellence (undergraduate and graduate)
- Research Contribution: Wrote IRB-approved paper on 'The Impact of Exercise on Mental Health.'
- Successful Intervention Implementation: Developed and implemented a peer support program at IS 93, leading to measurable improvement in student coping strategies for stress and anxiety.
Languages
- English (Native)
- Arabic (Native)
Timeline
Intern
Private Practice with Randi Corrigan
10.2024 - Current
Practicum Internship
I.S. 93Q
02.2024 - 08.2024
Counselor-in-Training
Intern
01.2024 - 12.2024
Retail Assistant Manager
T-Mobile
05.2016 - Current
Masters - Mental Health Counseling
Manhattan College
Associate’s Degree - Advertising Design
NYC College of Technology
Bachelor’s Degree - Professional Writing & Psychology
NYC College of Technology