Nora Owusu Ansah
Durham,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Intake Specialist
UNC Health Care
06.2021 - Current
- Updated patient information on computer system to maintain billing accuracy.
- Processed paperwork, obtained billing forms and secured confidential information.
- Scheduled appointments for patient consultations, tests and procedures.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Maintained accurate records and documented client data in company databases.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Non-Credential Medical Assistant
UNC Health Care
01.2020 - 05.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Housekeeper
UNC Health Care
08.2016 - 08.2020
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Cashier
Walmart
03.2014 - 08.2016
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
Nursing Assistant
Durham Technical Community College
Hillsborough, NC05.2023
Diploma-Certificate - Medical Clinical Assistant
Miller-Motte College
Raleigh, NC11.2019
High School Diploma -
Hillside High School
Durham, NC06.2012
Skills
- Active Listening
- Customer Service
- Problem-Solving
- CPR/AED
- Data Entry
- Appointment Scheduling
- Patient Scheduling
Timeline
Intake Specialist
UNC Health Care
06.2021 - Current
Non-Credential Medical Assistant
UNC Health Care
01.2020 - 05.2021
Housekeeper
UNC Health Care
08.2016 - 08.2020
Cashier
Walmart
03.2014 - 08.2016
Nursing Assistant
Durham Technical Community College
Diploma-Certificate - Medical Clinical Assistant
Miller-Motte College
High School Diploma -
Hillside High School
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