Nora Pulido
Las Vegas,NV
Summary
- Driven Busser with 30 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
- Strong leadership.
- Health card, TAM card certified.
- Rewarded for honesty by guests at Cozymels.
Overview
23
23
years of professional experience
Work History
Busperson
Jimmy Buffett's Margaritaville
05.2008 - Current
- Supported team members in handling large parties, ensuring smooth service and satisfied customers.
- Increased efficiency by restocking service stations with necessary supplies during shifts.
- Assisted servers in delivering exceptional service by quickly refilling drinks and attending to guest needs.
- Capable of handling and assisting servers up to 30 to 35 tables in rush hours.
- Optimized table turnover rates by swiftly removing used dishware, wiping down surfaces, and setting up for new guests.
- Contributed to a positive work atmosphere by consistently demonstrating professionalism and teamwork.
Busperson/Food Runner
Canonitas EBran Restaurant
03.2006 - 02.2010
- Boosted customer satisfaction through attentive listening and prompt resolution of any concerns or requests.
- Skilled in using big trays and carrying heavy loads.
- Setup all dinning area tables and stock service stations before opening time.
- Empty garbage from the stand stations, maintaining stations clean. Sweep as needed.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- focus on maintaining polish silverware, folding and roll silverware and reset tables.
- Responsible of running food on time, having the ability to distinguish if a plate meets or does not meets the chef and restaurant standards.
- Responsible of maintaining par leves of food items as assigned.
- Communicating with host person by radio to accommodate guest in a timely manner.
- Assist in record keeping of food issued.
Busperson/Food Runner/Prep Cook/ Brinkers
Cozymel's Restaurant
03.2001 - 07.2007
- Assisting the general manager and catering manager in special set ups for weddings an buffets. (including presentations at KVBC channel 3)
- Provided food production standards and controls to very station on a daily basis.
- Responsible maintaining food supplies expo station.
- Responsible of training new hires for bus person and food runners.
- Developed strong rapport with returning guests, fostering loyalty and repeat business for the establishment.
Education
Cosmetology - Cosmetology
La Belle Beauty Academy
Miami, FL06.1995
BBA - Accounting And Business Management
Instituto Tecnico Secreatarial PAl
Mexico06.1988
Skills
- Quick Learner
- Cleanliness standards
- Flexible Schedule
- Restaurant Etiquette
- Professional Appearance
- Food safety practices
Languages
English/Spanish
Native or Bilingual
Timeline
Busperson
Jimmy Buffett's Margaritaville
05.2008 - Current
Busperson/Food Runner
Canonitas EBran Restaurant
03.2006 - 02.2010
Busperson/Food Runner/Prep Cook/ Brinkers
Cozymel's Restaurant
03.2001 - 07.2007
Cosmetology - Cosmetology
La Belle Beauty Academy
BBA - Accounting And Business Management
Instituto Tecnico Secreatarial PAl
Similar Profiles
Danica Ginete BakerDanica Ginete Baker
Hostess Trainer at Jimmy Buffett's MargaritavilleHostess Trainer at Jimmy Buffett's Margaritaville
Julie HarrisJulie Harris
Server Trainer at Jimmy Buffett's Margaritaville (Restaurant Closed)Server Trainer at Jimmy Buffett's Margaritaville (Restaurant Closed)
Josephine LopezJosephine Lopez
Line Cook at MARGARITAVILLE - Margaritaville Holdings, IMC, Coral HospLine Cook at MARGARITAVILLE - Margaritaville Holdings, IMC, Coral Hosp