Nora Rabo
Barstow,CA
Summary
Outgoing and friendly Barista with great people skills and sales experience. Ready to help team achieve company goals. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Enthusiasm for meeting customer demands with a diligent and well-organized mentality.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks Coffee Company
10.2021 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
- Helped management keep adequate supply on hand by notifying of shortages.
Seasonal Sales Associate
Bath And Body Works
11.2023 - 01.2024
- Engaged in friendly conversation with customer to welcome them and better uncover individual needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Continuously connect with customers throughout their visit to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
Hostess/Server
Amigos Mexican Restaurant
12.2022 - 08.2023
- Welcoming guests as they enter.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
Bachelor of Arts - Psychology
Barstow Community College
Barstow, CA2028
High School Diploma -
Riverside Preparatory High School
Oro Grande, CA05.2023
Skills
- Ability to work in a Fast Paced Environment and Under Pressure
- Strong Communication Skills
- Adaptability
- Time Management
- Safety Compliance
- Work station Set up and Break down
- Conflict resolution
- Attention to detail
- Strong Organization
- Teamwork
- Stocking Supplies and Retail Products
- Cleaning and organization
- Customer service expertise
Languages
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Seasonal Sales Associate
Bath And Body Works
11.2023 - 01.2024
Hostess/Server
Amigos Mexican Restaurant
12.2022 - 08.2023
Barista
Starbucks Coffee Company
10.2021 - Current
Bachelor of Arts - Psychology
Barstow Community College
High School Diploma -
Riverside Preparatory High School
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