Nora Rahmoun
Doha
Summary
Dynamic Group Business Development Manager with a proven track record at CMT Group, adept at driving growth through strategic business initiatives and exceptional customer relationship management. Skilled in sales management and team leadership, I consistently enhance revenue while fostering strong client partnerships and improving operational efficiency.
Overview
16
16
years of professional experience
Work History
Group Business Development Manager
CMT Group
06.2024 - Current
- Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings
- Maintain positive professional relationships with clients
- Use financial techniques to improve sales revenue
- Monitor sales progress to ensure that corporate goals are being met
- Track all business-related invoices
- Train sales professionals and help improve their skills
General Manager
GRC Masters (PMT Group)
Doha
10.2022 - 05.2024
- Develop long-range forecasts and maintain long-range financial plans.
- Special focus to be given for Training & Refreshers to ensure operations team is kept abreast with latest techniques and errors if any are smoothly ironed out.
- Discuss matters at the board meetings.
- Directs, motivates and appropriately influences all managers.
- Serves as a credible role model and displays a positive attitude.
- Sets high standards for the group and articulates clear goals and expectations.
- Builds a strong sense of teamwork, purpose, and group identity.
- Delegates appropriate levels of authority to others.
- Deals effectively with people’s concerns and problems.
- Provide leadership for Plans and execution.
- Ensure that Operation Department’s requests are resolved and communicated in a timely manner to internal and external parties.
- Administering performance appraisals and effective feedback mechanism for Operations team.
- Manage various operational functions (Site operations / technical Support).
- Increase the effectiveness and efficiency of Operations through improvements to each function as budgeting and planning process for operation's annual budget.
- Drive initiatives in the management team and organizationally that contribute to long-term operation.
General Manager
Technical Engineering Supplies & Services (PMT Group)
09.2021 - 10.2022
- Developing key performance goals and managing the performance of staff
- Creating and implementing strategies for business growth
- Hiring new staff within a department or business unit
- Ensuring that departments or units deliver quality offerings to clients.
- Working closely with account managers and other senior staff to retain clients.
- Developing new solutions to meet client needs.
- Improving internal processes for better productivity
- Overseeing large projects and interpreting performance reports
- Managing the budget and monitoring the financial health of a location or business unit
Senior Business Development Executive
Petromech
06.2018 - 09.2021
- Created new business for Catering Disposable in Service Industry.
- Develop relationships with existing and new potential customers via telephonic talk & personal meeting.
- Conduct market study about market changes, customer needs, and the activities of the competitors and find out the strengths and weakness of similar products in the market.
Business Executive
Porto Holding
11.2017 - 06.2018
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Conduct research to identify new markets and customer needs.
- Arrange business meetings with prospective clients.
- Promote the company’s products/services addressing or predicting clients’ objectives.
- Prepare sales contracts ensuring adherence to law-established rules and guidelines.
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support.
- Build long-term relationships with new and existing customers.
- Develop entry level staff into valuable salespeople.
Sales Executive
IGTC
04.2015 - 10.2017
- Managing all sales related activity of the company for various products, sales coordinating for the government division for their queries.
- Handling high volume of customer enquiries from public sectors, while providing high quality of Service to every client, correct sales correspondence to avoid any misunderstanding.
- Tracking sales orders to ensure that they are scheduled and delivered on time, as per the Contract /order terms, contact our suppliers, sending Inquires & placing orders with them.
- Effectively communicating with customers in a professional and friendly manner, ordering and ensuring the delivery of goods to customers.
- Preparing quotations with all clauses, calculating selling price for all our goods to various Vendors, organizing sales promotional campaigns, also supporting field sales team.
- Completing the administrative needs of the Sales Department, making follow-up calls to confirm Sales orders or delivery dates, responding to sales queries via phone, e-mail and in writing.
Senior Administrative Officer
Aktor SA
07.2014 - 04.2015
- Prepare all applications of airport side and vehicle passes, prepare all kind of No Objection Certificates for employees, prepare the staff contract, and follow with their joining.
- Prepare warning and termination letters as per Qatari labor law, process visas and processing their designation change, making agreement letter between the company and the contractor.
- Keeping records and giving reports to the management, performing administrative support to the team members, coordinating with the PRO for updating employee records, registering & uploading the Engineers data in UPDA.
Senior Administrative Specialist
Moulin Maroc Society
01.2009 - 02.2014
- Maintain contact with customers and agents, maintain supply and inventory of office related Merchandise, maintain front desk area, typing documents and correspondence with customers.
Education
Bachelor Degree - Business Management
University of Science & Technology
Sudan01.2018
Skills
- Windows
- Customer relationship management
- Team leadership
- Microsoft Word
- Microsoft Excel
- Standard office equipment
- Sales management
- Business strategy
References
Available upon request.
Personal Information
- Date of Birth: 04/01/87
- Nationality: Moroccan
- Driving License: Qatar
- Marital Status: Single
- Visa Status: Valid
Qid
QID
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Urdu
Elementary (A2)
A2
Timeline
Group Business Development Manager
CMT Group
06.2024 - Current
General Manager
GRC Masters (PMT Group)
10.2022 - 05.2024
General Manager
Technical Engineering Supplies & Services (PMT Group)
09.2021 - 10.2022
Senior Business Development Executive
Petromech
06.2018 - 09.2021
Business Executive
Porto Holding
11.2017 - 06.2018
Sales Executive
IGTC
04.2015 - 10.2017
Senior Administrative Officer
Aktor SA
07.2014 - 04.2015
Senior Administrative Specialist
Moulin Maroc Society
01.2009 - 02.2014
Bachelor Degree - Business Management
University of Science & Technology
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