Nora Rose
Friona,TX
Summary
Dynamic medical billing professional with expertise in insurance claims and electronic claims at Parmer Medical Center. Proven ability to enhance patient satisfaction through effective communication and problem resolution. Skilled in training staff and streamlining billing processes, fostering a collaborative environment that drives efficiency and accuracy in healthcare billing.
Overview
41
41
years of professional experience
Work History
Medical Billler
Parmer Medical Center
11.2023 - 11.2025
- Coordinated communication between patients, insurance companies, and healthcare providers regarding billing issues.
- Verified insurance of patients to determine eligibility.
- Assisted in training new staff on billing procedures and software utilization.
- Collaborated with healthcare providers to resolve billing discrepancies and inquiries.
Sales Associate
Dillards
03.1991 - 11.1993
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized and visually appealing merchandise displays.
- Collaborated with team members to achieve sales objectives and improve customer service.
- Participated in inventory management and stock replenishment activities.
- Developed product knowledge to provide informed recommendations to customers.
- Engaged with customers through personalized service, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Sales Associate
K Mart
02.1988 - 08.1990
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained organized and visually appealing merchandise displays.
- Collaborated with team members to achieve sales objectives and improve customer service.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Participated in inventory management and stock replenishment activities.
- Engaged with customers through personalized service, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Teller
InterBank Mortgage
03.1985 - 09.1989
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
- Assisted clients with account inquiries, providing exceptional customer service and building rapport.
- Maintained cash drawer integrity through diligent balancing and reconciliation procedures.
- Implemented new operational protocols, improving workflow efficiency within the branch.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
Education
High School Diploma -
Friona High
Friona, TX05-1970
Skills
- Insurance claims
- Insurance billing
- Medical billing
- Electronic claims
Timeline
Medical Billler
Parmer Medical Center
11.2023 - 11.2025
Sales Associate
Dillards
03.1991 - 11.1993
Sales Associate
K Mart
02.1988 - 08.1990
Teller
InterBank Mortgage
03.1985 - 09.1989
High School Diploma -
Friona High