Nora Serna Bustamante
Homestead,FL
Summary
Highly skilled Housekeeping and Laundry Attendant with significant experience ensuring cleanliness and organization in diverse settings. Possess strong knowledge of sanitation guidelines, cleaning procedures, and laundry service best practices. Strengths include maintaining high quality standards, effective communication, and a proactive approach to problem-solving that contributes to positive guest experiences and streamlined operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping and Laundry
Self-employeed
Key Largo, FL
01.2019 - Current
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Cleaned homes following specific and detailed protocols and requests.
Housekeeping and Supervisor
Marriott Resorts
Key Largo, FL
09.2015 - 01.2024
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
Environmental Tech 2
Baptist Health Hospital
Tavernier, FL
01.2016 - 01.2019
- Maintained a neat appearance of all work areas throughout the day.
- Responded promptly to requests from nurses or doctors for special cleaning projects.
- Complied with all health regulations concerning sanitation and cleanliness.
Education
Homestead Senior High School
Homestead, FL03-1989
Skills
- Housekeeping and laundry
- Maintaining quality assurance standards
- Sanitation protocols
- Cleaning and sanitation
- Biohazard
- Room inspection
- Follow procedures for the use of chemicals cleaners and power equipment to prevent damage to floors and fixtures
Certification
- Certificate CPD Principle of housekeeping
Languages
English
Native/ Bilingual
Timeline
Housekeeping and Laundry
Self-employeed
01.2019 - Current
Environmental Tech 2
Baptist Health Hospital
01.2016 - 01.2019
Housekeeping and Supervisor
Marriott Resorts
09.2015 - 01.2024
Homestead Senior High School
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