Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hi, I’m
Nora Soliz
Indio,CA
Summary
Overview
10
years of professional experience
Work History
Magnificant janitorialIndio, CA
Customer Service Representative
08.2022 - Current
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong customer relationships to encourage repeat business.
Avenal State PrisonAvenal, CA
Administrative Manager
05.2005 - 08.2013
Job overview
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Organized meetings between executives and outside vendors or clients.
Education
Professional Career CollegePalm Desert, CA
Certification from Business Computers
05.1984
University Overview
Coachella Valley High SchoolThermal, CA
High School Diploma
06.1983
University Overview
- Completed professional development in BUSINESS SKILLS, TYPING, WORD,EXCELL,CUSTOMER SERVICE SKILLS, COMPUTER, DATA ENTRY.
Skills
- Paperwork Processing
- Appointment Scheduling
- Call Management
- Account Updating
- Data Entry
- Data Collection
- Inbound and Outbound Calling
- Complaint Resolution
- Scheduling
- Technical Support
- Researching
- Office Equipment Proficiency
- Calendaring
- Spreadsheets
- Business Development Understanding
- Team Development
- Senior Leadership Support
- Typing Proficiency
- Customer Service
- Report Transcription
- Administrative Support
- Prioritization
- Document Control
- Creative Problem Solving
- Quality Assurance Controls
- Problem Resolution
- Courteous Demeanor
- Minute Taking
- Client Relations
- Delivery Scheduling
- Credit Card Payment Processing
- Documentation
- Paperwork Processing
- Order Fulfillment
- Problem-Solving Abilities
- High-Energy Attitude
- Shipping and Receiving Understanding
- Executive Management Support
- Customer Relationship Management (CRM)
- Account Management
- Stocking and Replenishing
- Multi-Task Management
- Customer Consulting
- Quality Control
- Microsoft PowerPoint
- Computer Proficiency
- Clerical Support
- Positive and Professional
- Filing
- Professional Telephone Demeanor
- Call Center Operations
- Typing [Number] WPM
- Microsoft Outlook
- Professional telephone demeanor
- Administrative support
- Account management
- Multi-line phone talent
- Service standard compliance
- Creative problem solving
- Recordkeeping strengths
- Order fulfillment
- Shipping procedures understanding
- Medical terminology knowledge
- Receiving support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Timeline
Customer Service Representative
Magnificant janitorial
08.2022 - Current
Administrative Manager
Avenal State Prison
05.2005 - 08.2013
Professional Career College
Certification from Business Computers
Coachella Valley High School
High School Diploma
Similar Profiles
Elizabeth CortinaElizabeth Cortina
Commercial Cleaner at Top Down JanitorialCommercial Cleaner at Top Down Janitorial
Ricky HaRicky Ha
Cleaning Crew Leader at Color Me Clean Janitorial ServiceCleaning Crew Leader at Color Me Clean Janitorial Service
Nicholas BaczkiewiczNicholas Baczkiewicz
Janitor at K & K JanitorialJanitor at K & K Janitorial