Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nora Sprague

Yuba City,CA

Summary

Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.

Overview

21
21
years of professional experience

Work History

Passenger Driver

Lyft And Uber
Sacramento, CA
12.2017 - 02.2020
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Delivered passengers to destinations safely and on time.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Developed deep knowledge of local routes and area destinations.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Followed applicable traffic regulations and traffic laws.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Followed designated routes and schedules while operating vehicles.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Remained calm and poised in emergent situations.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Communicated with passengers regarding estimated time of arrival.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Responded with ease to sudden changes in routes and schedules.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Drove VIPs to corporate events and meetings.

Home Health Aide

Johnny Gorsie
Yuba City, CA
06.2014 - 10.2016
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Developed rapport to create safe and trusting environment for care.
  • Administered medications in accordance with doctor's instructions.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Provided mobility assistance such as walking and regular exercising.
  • Developed individual care plans for clients based on specific needs.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.

Superviser/Cleaner

J And J Lewis Cleaning Services
Yuba City, Ca
01.1999 - 07.2013
  • Supervised supplies in inventory and submitted reorder requests.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Operated buffers and burnishers to clean and polish floors.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Inspected building for potential safety hazards, reporting identified concerns to Inspectors.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Education

GED -

Albert Powell High School
Yuba City, CA
08.1981

Skills

  • Mechanical Systems Expertise
  • Service Dispatching
  • Maintenance Needs
  • Efficient Route Mappin
  • Efficient Route Mapping
  • Security Understanding
  • Mobile Platforms
  • Safety Regulations
  • Proper Vehicle Operations
  • Passenger Care
  • Cleaning and Sanitation
  • Road Safety Knowledge

Timeline

Passenger Driver

Lyft And Uber
12.2017 - 02.2020

Home Health Aide

Johnny Gorsie
06.2014 - 10.2016

Superviser/Cleaner

J And J Lewis Cleaning Services
01.1999 - 07.2013

GED -

Albert Powell High School

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Nora Sprague