Nora Temelkova
Orlando
Summary
Driven hotel proffessional with comprehensive background in overseeing hotel operations and optimizing performance. Successfully led multiple teams to achieve strategic goals, enhancing operational efficiency and driving growth. Demonstrated expertise in leadership and strategic planning, consistently fostering collaborative environment.
Overview
23
23
years of professional experience
Work History
Area Director of Finance
Hyatt Regency Grand Cypress
12.2022 - Current
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
- Managed relationships with external auditors, ensuring a smooth and efficient annual audit process with minimal findings or issues identified.
- Mentored finance team members, fostering a culture of professional growth and skill development within the department.
- Presented financial results during monthly meetings, maintaining transparency in communication regarding asset performance.
- Analyzed operational issues and implemented corrective action to maximize profits.
Assistant Director of Finance
HYATT REGENCY SAVANNAH
08.2015 - Current
- Responsible for all day to day operations within the Finance Division. Directly supervises Productivity Manager and assists in the application of long and short term efficiency strategies. Oversees yearly SOX audit and all internal control operations, including cash handling. Assist DOF in all short and long term forecast planning and annual budget. Assists DOF in preparation of the monthly financial statements and conducts monthly analysis on all variances. Oversees IT function and provides support. Chairman and Founder of Women@Hyatt Savannah Chapter.
Director of Finance
Hyatt Regency Lake Washington
01.2019 - 12.2022
- Managed company cash flow by monitoring daily transactions and optimizing working capital.
- Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
- Improved financial performance through thorough analysis of company expenditures and revenues.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Developed strategic plans for day-to-day financial operations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Analyzed business processes to identify cost savings and operational efficiencies.
Director of Food and Beverage
HYATT REGENCY SAVANNAH
04.2012 - 08.2015
- Responsible for all Food and Beverage operations within the Hyatt Regency Savannah. Managed $8 million operation with 33,000 square feet of meeting function space. Excelled at revenue growth, financial management and driving operational excellence. Strong focus on management development and employee relations. Strong innovation leadership - proven success in introducing standards and operational best practices that have reduced operating expenses, improved quality and increased guest satisfaction and loyalty.
Assistant Director of Food and Beverage & Director of Outlets
HYATT REGENCY O'HARE
06.2009 - 04.2012
- Coordinated successfully all aspects of Food and Beverage operations ($12 million annually) including financial management, colleague supervision and implementation of marketing programs resulting in increased sales and profitability. Successfully managed the Division for 3 months in 2011 while the Food and Beverage Director was deployed as a General Manager. Received 2011 Leadership Award.
Beverage Manager
HYATT REGENCY CHICAGO
11.2006 - 06.2009
- In charge of the daily Banquet Beverage operation and the overall beverage cost of the hotel. Increased the Beverage inventory by 60 % and reduced year end beverage cost by 1.5%. Received Manager of the First Quarter Award for 2008.
Restaurant Manager
HYATT REGENCY CHICAGO
01.2006 - 10.2006
- In charge of the daily operation of three meal restaurant, scheduling and performance of associates, ensuring positive and sustained guest service. Responsible for achieving set goals - guest satisfaction scores, budgeted payroll numbers, daily covers, increased Revenue per occupied room. Acted as a food and beverage manager on duty in the absence of the Food and Beverage Director. In charge of implementing Hyatt Corporate Service Initiative "Impact Training".
Assistant Banquet Manager
HYATT REGENCY CHICAGO
01.2005 - 12.2005
- Assisted Banquet Manager with daily shift management and headed the department in his absence - $15 million annual operation. Micros Property Programmer. Received Excellence in Service Award for Third Quarter of 2005.
Assistant Restaurant Manager
HYATT REGENCY CHICAGO
10.2003 - 12.2004
- Assisted Restaurant Manager with daily shift management, weekly forecast, schedules and payroll. Conducted "Sequence of Service" - extensive service training which improved customer service and increased service scores from 4.02 to 4.45. Received Excellence in Service Award for Second Quarter of 2004.
Assistant In Room Dining Manager
HYATT REGENCY CHICAGO
06.2002 - 10.2003
- Assisted In Room Dining Manager with daily shift management. In charge of Hospitalities and VIP Events in the guest suites, POS System Streamlining & Report Analysis, payroll and schedules. Received Rising Star Award for First Quarter of 2003.
Education
MASTER OF SCIENCE - HOTEL, RESTAURANT, AND TOURISM MANAGEMENT
UNIVERSITY OF SOUTH CAROLINA
Columbia, SC05.2002
BACHELOR - MANAGEMENT OF TRADE
University of National and World Economy
05.1999
Skills
- Lead the day to day financial functions of the hotel, assist in short and long term planning
- Manage SOX compliance and year-end audit
- Assist DOF with owners reports and analysis
- Proficient at preparation and final review of annual budget
- Multitasking and versatility skills
- Excellent logistics and leadership skills
- An experienced and trusted mentor
- Strong organizational, communication and analytical skills
- Financial strategy development
- Risk management proficiency
- Financial process improvement
- Operational efficiency
- Strategic planning and execution
- Leadership training
Accomplishments
- Finance Management – Proficient at driving the financial performance of the hotel; oversees all audit and internal control operations; conducts on-going financial analysis and prepares short and long term planning including annual hotel budget
- Operations Management - Management experience includes planning, budgeting, staffing, scheduling, procurement, and menu planning/pricing. "Hands-on" management style. RESULT: Contributed to revenue/profit growth of 66.8%
- Customer Service - Coordinated the planning, development and delivery of customized service programs. RESULT: Increased Customer Service Scores by 10% and received Excellence in Service and Leadership Awards
- Team Management and Training - Continuously managed teams of up to 100 colleagues. RESULT: Proven record of promoting both management and line associates. Cross trained existing team resulting in 4% increase in productivity.
Affiliations
President of International Club in HRTM Department, USC; Member of Graduate Student Association, USC
Languages
English
Full Professional
Bulgarian
Native or Bilingual
Russian
Elementary
Timeline
Area Director of Finance
Hyatt Regency Grand Cypress
12.2022 - Current
Director of Finance
Hyatt Regency Lake Washington
01.2019 - 12.2022
Assistant Director of Finance
HYATT REGENCY SAVANNAH
08.2015 - Current
Director of Food and Beverage
HYATT REGENCY SAVANNAH
04.2012 - 08.2015
Assistant Director of Food and Beverage & Director of Outlets
HYATT REGENCY O'HARE
06.2009 - 04.2012
Beverage Manager
HYATT REGENCY CHICAGO
11.2006 - 06.2009
Restaurant Manager
HYATT REGENCY CHICAGO
01.2006 - 10.2006
Assistant Banquet Manager
HYATT REGENCY CHICAGO
01.2005 - 12.2005
Assistant Restaurant Manager
HYATT REGENCY CHICAGO
10.2003 - 12.2004
Assistant In Room Dining Manager
HYATT REGENCY CHICAGO
06.2002 - 10.2003
BACHELOR - MANAGEMENT OF TRADE
University of National and World Economy
MASTER OF SCIENCE - HOTEL, RESTAURANT, AND TOURISM MANAGEMENT
UNIVERSITY OF SOUTH CAROLINA
2018 Leader of the Year Award
2011 Leadership Award
2008 Leader of the Quarter Award
2005 Excellence in Service Award
2004 Excellence in Service Award
2003 Rising Star Award
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