Nora Trena
Plano,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
NLB Banka
04.2019 - 11.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Developed strong working relationships with team members, fostering a positive work environment.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
Education
Medical Field - Pediatric Nursing
Luciano Motroni
Prizren , Kosovo06.2019
Skills
- Call Routing
- Correspondence drafting
- Departmental support
- Inventory Control
- Guest Relations
- Mail Sorting
- Office Organization
- Customer Service
Languages
Albanian
Native or Bilingual
English
Professional Working
Timeline
Front Desk Receptionist
NLB Banka
04.2019 - 11.2021
Medical Field - Pediatric Nursing
Luciano Motroni
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