Nora Valenzuela
Delano,CA
Summary
To obtain a challenging position, in which I can apply my knowledge to the best of my ability. In the process, I hope to open up avenues for my professional growth, through hard work, continual learning and dedication. It has been my experience that this recipe that is mutually beneficial for me and my employer. Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
21
21
years of professional experience
Work History
Merchandise Manager
Big Lots Stores, Inc.
Delano, CA
10.2021 - 10.2024
- Developed and implemented merchandise strategies to increase sales.
- Analyzed customer preferences and buying trends to determine the optimal product mix for the store.
- Negotiated with vendors to obtain favorable terms, pricing, and delivery schedules.
- Researched market trends in order to identify opportunities for growth in existing or new product categories.
- Ensured that all merchandise was properly labeled according to company policy.
- Provided ongoing training for staff members on how best to utilize merchandise resources.
- Identified areas of improvement within the current inventory system in order to streamline processes.
Store Manager
Fallas Paredes Clothing Stores
Gardena, USA
01.2015 - 12.2018
- Responsible for supporting my team in every aspect to create the best place to shop to all the customers while providing the highest customer service standard
- I have to make sure the store operates in an organized manner and effectively, and that we keep our customers happy and my store on track to meet our goals for my district manager
- Consistently lead my team to reach our monthly sales, payroll, basket and upt performance
- Manage and maintain customer complains and times managed difficult situations with customers regarding returns
- Responsible for hiring, coaching, and motivating all the employees
- Managed inventory for store annually
- Manage and Control of payroll and payroll hours weekly
Assistant Manager
Fallas Paredes
Gardena, USA
01.2007 - 12.2007
- Make sure the store operate effectively, help organize and run the retail store and fill in for the store manager when it needs
- Lead a team in conjunction with the manager to effectively obtain weekly goals and manage our day to day operations
Key Holder
Fallas Paredes
Gardena, USA
01.2005 - 12.2005
- Responsible for opening and closing the store, handling additional responsibilities and customer service tasks
Cashier/Lead Cashier
Fallas Paredes
Gardena, USA
01.2004 - 12.2004
- Assist customers in the in-store check-out process
- Cash handling
Education
Associate of Arts - ESL
GARDENA ADULT SCHOOL
Gardena, CA01.2005
High school -
Mexico01.2003
Associate of Arts - Accounting
MEXICO CITY
Mexico08-2002
Skills
- Bilingual
- Management experience
- Training associates
- Customer service
- Accounting
- Cash handling
- Stockroom Organization
- Inventory Control
- Merchandising installations
- Display installation
- Merchandise presentation
- Seasonal Planning
Languages
Spanish
Professional
Timeline
Merchandise Manager
Big Lots Stores, Inc.
10.2021 - 10.2024
Store Manager
Fallas Paredes Clothing Stores
01.2015 - 12.2018
Assistant Manager
Fallas Paredes
01.2007 - 12.2007
Key Holder
Fallas Paredes
01.2005 - 12.2005
Cashier/Lead Cashier
Fallas Paredes
01.2004 - 12.2004
Associate of Arts - ESL
GARDENA ADULT SCHOOL
High school -
Associate of Arts - Accounting
MEXICO CITY
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