Nora Varela
Los Lunas,NM
Summary
To obtain a permanent position in which I can utilize all my knowledge and skills, as well as to enjoy the job that I have passion for. I am fluent in multiple languages and offering outstanding customer service skills. I thrive in team-centered environment. This will help me become a better asset to the company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
UNM Hospital
Albuquerque, NM
05.2017 - 04.2025
Certified Medical Assistant
Women’s Cancer & Surgical Care
Albuquerque, NM
10.2015 - 01.2018
Certified Medical Assistant
Women’s Cancer & Surgical Care
Albuquerque, NM
10.2009 - 07.2013
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Assisted with scheduling patient appointments and follow-up visits.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Responded to patient callbacks and phone-in prescription refill requests.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Positioned patients properly during examination or treatment for comfort and safety.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Presbyterian Hospital
Albuquerque, NM
07.2005 - 08.2011
Education
GED -
CNM
Albuquerque, NMAveda Institute New Mexico
Albuquerque, NMSkills
- Lead Medical Assistant
- Great Leadership skills
- Multiple phone line experience
- Intake /Triage Skills
- Medical Terminology knowledge
- Billing/Posting charges
- Payroll
- Appointment Scheduling
- Staff Scheduling
- Good Communication Skills
- CPT coding
- ICD9 coding
- Insurance Verification
- Workman’s Comp Forms
- FMLA forms
- Good Organization Skills
- Detailed Oriented
- Goal Oriented
- Punctual
- Entering MD Orders
- Referrals
- Medical Law & Ethics
- Authorization
- Consents
- Release forms
- HIPPA
- Transcribing
- Anatomy
- Phlebotomy
- Medication Administration
- Injection Administration
- Prescription refills
- Vital signs
- Procedure prep
- Operate an EKG machine
- Wound care
- HCT
- Urinalysis
- Sterile field set up
- Autoclave Knowledge
- Patient Teaching
- Assisting Physician
- Bladder training
- Inventory ordering
- Staple and Suture removal
- Proper Placement of Foley Catheter
- Proper Placement of NG Tube
- Practice in facials
- Advance facials
- PCA
- Rhonda Allison
- Aveda
- Dual exfoliation
- Plant peels
- Reflexology
- Massage
- Microdermabrasion
- Galvanic electrotherapy treatments
- High frequency electrotherapy treatments
- Sanitas Skin Care
- Electronic health records
- Customer service
- Team collaboration
- Attention to detail
- Communication skills
- Safety protocols
- Task prioritization
- PPE use
- Relationship building
- Dependable and responsible
- First Aid/CPR
Certification
- Certified Clinical Medical Assistant NHA
- CPR Certified
- Certified Lash Stylist Xtreme Lashes
- Intensive Lash/brow tint certified Universal Co.
References
Available upon request
Languages
- English, Fluent
- Spanish, Fluent
Skills And Qualifications
Lead Medical Assistant, Great Leadership skills, Multiple phone line experience, Intake /Triage Skills, Medical Terminology knowledge, Billing/Posting charges, Payroll, Appointment Scheduling, Staff Scheduling, Good Communication Skills, CPT & ICD9 coding, Insurance Verification, Workman’s Comp. Forms, FMLA forms, Good Organizations Skills, Detailed Oriented, Goal Oriented, Punctual, Entering MD Orders, Referrals, Authorization, consents, release forms, HIPPA, Transcribing, Anatomy, Phlebotomy, Medication Administration, Injection Administration, Prescription refills, Vital signs, Procedure prep., Operate an EKG machine, Wound care, HCT, Urinalysis, Sterile field set up, Autoclave Knowledge, Patient Teaching, Assisting Physician, Bladder training, Inventory ordering, Staple and Suture removal, Proper Placement of Foley Catheter, Proper Placement of NG Tube, Practice in facials (30,60,90 mins) and advance facials, PCA, Rhonda Allison, Aveda (Dual exfoliation and plant peels), reflexology, massage in scalp, head, facial, neck, arms, hands, feet, back treatment, eye treatment, Vichy shower, lash and brow tinting, makeup application, waxing brows, lip, face, arms, legs, chest, back, bikini, and Brazilian, microdermabrasion, galvanic and high frequency electrotherapy treatments
Timeline
Certified Medical Assistant
UNM Hospital
05.2017 - 04.2025
Certified Medical Assistant
Women’s Cancer & Surgical Care
10.2015 - 01.2018
Certified Medical Assistant
Women’s Cancer & Surgical Care
10.2009 - 07.2013
Presbyterian Hospital
07.2005 - 08.2011
GED -
CNM
Aveda Institute New Mexico