NORA FERNANDEZ
Henderson,NV
Summary
Highly motivated administrative professional with a strong work ethic, adaptability, and exceptional customer service skills. Experienced in managing high-volume calls. Skilled at communicating with clients, supporting team operations, and maintaining organized records in fast-paced environments. Proficient in computer systems, able to work independently or collaboratively to ensure smooth daily operations.
Overview
6
6
years of professional experience
Work History
Legal Assistant
The Powell Law Firm
Las Vegas, NV
08.2024 - Current
- Managed calendars, scheduled appointments, and arranged meetings between clients and attorneys; met with clients to obtain case documentation.
- Handled incoming calls and client communication regarding case status and requested final health insurance liens, balances, and reductions from medical providers.
- Audited and reviewed final distribution sheets prior to disbursement.
- Draft legal documents to third-party insurance companies.
- Correspond with insurance companies regarding coverage and liability, and maintain regular communication with adjusters.
- Processed invoices to third party companies.
Legal Assistant
PT LAW
Las Vegas, NV
11.2023 - 08.2024
- Assisted in managing pre-litigation cases from initial intake through final disbursement.
- Handled office correspondence and administrative duties including answering phones, liaising with opposing counsel, responding to emails, and tracking deadlines.
- Collected police reports, final medical records, health insurance liens, billing statements, and other legal documentation to support case resolution.
- Worked with insurance companies to negotiate claims.
Retail Sales Manager
Macys
Las Vegas, NV
12.2019 - 11.2023
- Ensured outstanding customer experience through service excellence and issue resolution.
- Managed merchandising standards, visual displays, and floor presentation to maximize sales opportunities.
- Monitored inventory levels, shrink prevention, and operational compliance.
- Collaborated with district and regional leadership to execute company initiatives and promotional campaigns.
Education
High School Diploma -
Legacy High School
Las Vegas, NV2016
Skills
- Time management
- Attention to detail
- Microsoft Office (word, excel, outlook)
- Bill verification
- Client communication
- Appointment scheduling
- Calendar management
- Data entry & record management
Timeline
Legal Assistant
The Powell Law Firm
08.2024 - Current
Legal Assistant
PT LAW
11.2023 - 08.2024
Retail Sales Manager
Macys
12.2019 - 11.2023
High School Diploma -
Legacy High School