Nora Webster
Lexington,KY
Summary
Seasoned Staff Member with deep understanding of administrative support tasks and internal operations. Demonstrated strengths in communication, collaboration, and problem-solving. Previous roles have included coordinating team schedules, maintaining office efficiency, and providing customer service. Proven track record of positively impacting workplace productivity and morale.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Radiology Staff Technologist/CT Technologist/Bone Density Studies
Bluegrass Community Hospital
03.2023 - Current
- Perform CT scans and other imaging procedures in accordance with established protocols
- Ensure patient comfort and safety during procedures
- Prepare and position patients for scanning, explaining the process to alleviate patient concerns
- Maintain accurate patient records and document procedures
- Follow radiation safety procedures and guidelines
- Conducted regular inspections on imaging equipment.
- Collaborate with radiology staff and other healthcare team members to provide patient care.
- Coordinated patient experience initiatives to ensure that patients received the highest quality of care.
Radiology Staff Technologist
Baptist Health Lexington
Lexington, USA
05.2010 - 01.2023
- Provides information to diagnose patient illnesses by operating radiologic equipment to produce radiographs
- Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements
- Complies with federal, state, and local legal and professional requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions
- Maintains a safe and clean working environment by complying with procedures, rules and regulations
- Gains patient cooperation by reducing anxieties; providing explanations of treatment; answering patient concerns about radiological procedures
- Prepares patient for radiological procedure by positioning patient; adjusting immobilization devices; moving equipment into specified position, adjusting equipment controls to set exposure factors
- Minimizes radiation to patients and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors
- Protects patients and employees by adhering to infection-control policies and protocols; following drug protocols in case of reactions to drugs, such as contrast media, administering first aid, and using the emergency code cart when needed
- Maintains production and quality of radiographs by following established standards and procedures; developing radiographs; observing radiographic results; making necessary adjustments
- Documents patient care services by charting patient and department records
- Contributes to team effort by accomplishing related results as needed
Manager In Training/Sales Associate
Helzberg Diamonds Shops
Lexington, USA
01.2004 - 01.2013
- Lead the sales floor by exhibiting consistency in sales knowledge and training to achieve store sales goal
- Responsible for assisting with the daily operations of the store, and the success of each employee
- Maximize sales and profit dollars through sales leadership, training, and personal example
- Provide input to the District Manager on local marketing opportunities, and changes to market conditions for store plan optimization
Store Manager
Friedman Jewelers
Lexington, USA
01.2002 - 01.2004
- Recruiting
- Hiring and training new associates
- Generated an increase of $107,000 in annual sales revenue for 2002
- Maximize sales and profit dollars through sales leadership, training, and personal example
- Provide input to the District Manager on local marketing opportunities, and changes to market conditions for store plan optimization
- Personally approved credit applications based upon their credit score and payment history
- Personally responsible for accounts payable and profit and loss on each account
Department Manager
JC Penney Company
Louisville, USA
01.2001 - 01.2002
- Recruiting, hiring and training new associates for different areas within the store
- Maximized item and merchandise category growth to increase sales profit for assigned areas
- Managed 45-50 sales associates and responsible for the training and growth within the company
- Implemented continuing training courses for new recruits thus improving profitability
Visual Merchandise Manager & Advertising Detail Assistant
JC Penney Company
Pikeville, USA
01.1996 - 01.2001
- Manage the planning and implementation of store visual programs
- Train store Visual display associates within my immediate store as well as other Visual display Supervisors throughout our District area; which includes 35 stores
- Provide detailed, clerical, administrative, and technical operating support for the entire District in the area of advertising and price break management
- Responsible for local newspaper and radio ads
- Implemented the layout of each newspaper ad and scripted radio ads
Merchandise Assistant Manager
JC Penney Company
Pikeville, USA
01.1992 - 01.1996
- Supervised junior associates, merchandise replenishment, employee scheduling, and customer relations
- Provide leadership, guidance, training, and coaching to all associates
- Purchasing merchandise and expediting orders to the store
Patient Experience Coordinator / Patient and Family Advisory Board / Reputation Coordinator
Bluegrass Community Hospital
- Company Overview: Patient experience encompasses the range of interactions that patients have with the healthcare system, including their care from health plans, and from doctors, and staff in hospitals, physician practices, and other healthcare facilities
- As an integral component of healthcare quality, patient experience includes several aspects of healthcare delivery, that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and good communication with healthcare providers
- Understanding patient experience is a key step and moving toward patient centered care
- By looking at various aspects of patient experience, one can access the extent to which patients are receiving care that is respectful of, and responsive to individual patient preferences, knees and values
- Evaluating patient experience along with other components such as effectiveness and safety of care is essential to providing a complete picture of healthcare quality
- Patient experience encompasses the range of interactions that patients have with the healthcare system, including their care from health plans, and from doctors, and staff in hospitals, physician practices, and other healthcare facilities
- As an integral component of healthcare quality, patient experience includes several aspects of healthcare delivery, that patients value highly when they seek and receive care, such as getting timely appointments, easy access to information, and good communication with healthcare providers
- Understanding patient experience is a key step and moving toward patient centered care
- By looking at various aspects of patient experience, one can access the extent to which patients are receiving care that is respectful of, and responsive to individual patient preferences, knees and values
- Evaluating patient experience along with other components such as effectiveness and safety of care is essential to providing a complete picture of healthcare quality
Education
Masters of Business Administration -
Indiana Wesleyan University
Marion, Indiana12.2024
Bachelor’s Degree - Imaging Science, Leadership Management
Morehead State University
Morehead, KY05.2016
Associate Degree of Allied Health -
Bluegrass Community and Technical College
Lexington, KY05.2010
Associate Degree of Science -
Bluegrass Community and Technical College
Lexington, KY05.2009
Skills
- Workspace Optimization
- Advanced [Software] knowledge
- Administrative Support
- Data Storage Efficiency
- Guest Reception Management
- Safe Equipment Operations
Certification
- ARRT Certified
- Professional Membership: American Society of Radiologic Technologist
- CPR Certified
- Kentucky State Radiation Operator Certified
- Business Management Training program completed with each Company.
Timeline
Radiology Staff Technologist/CT Technologist/Bone Density Studies
Bluegrass Community Hospital
03.2023 - Current
Radiology Staff Technologist
Baptist Health Lexington
05.2010 - 01.2023
Manager In Training/Sales Associate
Helzberg Diamonds Shops
01.2004 - 01.2013
Store Manager
Friedman Jewelers
01.2002 - 01.2004
Department Manager
JC Penney Company
01.2001 - 01.2002
Visual Merchandise Manager & Advertising Detail Assistant
JC Penney Company
01.1996 - 01.2001
Merchandise Assistant Manager
JC Penney Company
01.1992 - 01.1996
Patient Experience Coordinator / Patient and Family Advisory Board / Reputation Coordinator
Bluegrass Community Hospital
Masters of Business Administration -
Indiana Wesleyan University
Bachelor’s Degree - Imaging Science, Leadership Management
Morehead State University
Associate Degree of Allied Health -
Bluegrass Community and Technical College
Associate Degree of Science -
Bluegrass Community and Technical College
Similar Profiles
Angela SmallwoodAngela Smallwood
Registered Nurse at Bluegrass Community HospitalRegistered Nurse at Bluegrass Community Hospital
SUMMER SYKESSUMMER SYKES
Registered Nurse ICU Float at Bluegrass Community HospitalRegistered Nurse ICU Float at Bluegrass Community Hospital
Arbutis SturgillArbutis Sturgill
Medical Surgical Registered Nurse at Bluegrass Community HospitalMedical Surgical Registered Nurse at Bluegrass Community Hospital
Zachary W. KingZachary W. King
Business Excellence Partner at Biolife Plasma Services – Takeda PharmaBusiness Excellence Partner at Biolife Plasma Services – Takeda Pharma
Thailand NealyThailand Nealy
Patient Clerical Assistant at University Of Kentucky Medical CenterPatient Clerical Assistant at University Of Kentucky Medical Center