NORACHAI DRABIK
Las Vegas,NV
Summary
Proven to excel in high-pressure environments, I leveraged strong communication and multitasking abilities at Nittaya Secret Kitchen to enhance guest satisfaction and operational efficiency. Mastering food and beverage pairing, my customer service expertise significantly contributed to creating inviting atmospheres, demonstrating a results-driven approach with a focus on continuous improvement.
Overview
20
20
years of professional experience
Work History
Food Server /Server Shift Leader
Nittaya Secret Kitchen
01.2021 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Food Server /Lead Food Server
Lotus Of Siam
11.2011 - 07.2020
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Room Service & In-Room Dining
Bellagio Hotel And Casino
07.2006 - 12.2010
- Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
- Conducted regular inventory checks, maintaining adequate stock levels for smooth operations.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Restocked supplies to keep team efficient and ready for guests' orders.
Food Server
Lotus Of Siam
07.2004 - 07.2006
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Associate of Arts - Design And Visual Communications
Silapa Thonburi
Bangkok, Thailand04.2002
Skills
Food and beverage pairing
Strong communication skill
Customer service expertise
Analytical and problem solving skills
Ability to lift heavy trays
Ability to multitask
Timeline
Food Server /Server Shift Leader
Nittaya Secret Kitchen
01.2021 - Current
Food Server /Lead Food Server
Lotus Of Siam
11.2011 - 07.2020
Room Service & In-Room Dining
Bellagio Hotel And Casino
07.2006 - 12.2010
Food Server
Lotus Of Siam
07.2004 - 07.2006
Associate of Arts - Design And Visual Communications
Silapa Thonburi
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