NORAH DANIELS
Denver,CO
Summary
Professional Realtor with a responsive, communicative, proactive work ethic and practice. Goal-oriented Property Management Specialist dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Overview
24
24
years of professional experience
Work History
Property Management Assistant
Pk Management Group
03.2022 - 03.2024
- Coordinated tenant communications to ensure prompt resolution of inquiries and maintenance requests.
- Assisted in property inspections, identifying issues for timely corrective actions and enhanced tenant satisfaction.
- Organized leasing documentation, streamlining processes for new tenants and ensuring compliance with regulations.
- Supported rent collection efforts by preparing reports and updating financial records for accurate tracking.
Realtor
Coldwell Banker Residential Brokerage
06.2019 - 01.2021
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Guided clients through the home buying process, ensuring a seamless experience from start to finish.
- Negotiated contract terms and conditions, advocating for client interests in all transactions.
- Conducted market analysis to determine competitive pricing and optimize property listings effectively.
- Built strong relationships with clients through exceptional service and regular communication updates.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Arranged for inspections and surveys of sold properties.
- Collaborated with clients to learn and determine real estate needs.
- Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
- Prepared and presented contracts and other legal documents to clients.
Floating assistant manager
Alliance Residential Company
10.2017 - 03.2019
- Streamlined leasing processes resulting in improved tenant satisfaction and retention rates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Real Estate Associate
ReMax Uptown
03.2013 - 11.2016
- Facilitated buyer-seller negotiations to ensure favorable terms and successful transactions.
- Developed comprehensive market analyses to guide clients in property investment decisions.
- Managed client relationships, providing expert advice on property valuation and market trends.
- Cultivated relationships with clients to understand their real estate needs and preferences.
- Conducted comprehensive market analysis to identify property trends and pricing strategies.
Leasing Coordinator
Kavod Senior Life
02.2006 - 01.2012
- Coordinated leasing activities, ensuring compliance with company policies and local regulations.
- Managed tenant inquiries and scheduled property tours to enhance resident engagement.
- Assisted in lease preparation, including document review and execution processes.
- Developed and maintained positive relationships with prospective tenants to facilitate occupancy goals.
- Streamlined application processing by implementing efficient tracking systems for applicants.
- Led initiatives to improve resident retention through targeted communication strategies and support services.
- Coordinated with property management team to schedule appointments for viewings or walkthroughs while minimizing disruption to current tenants'' lives.
- Facilitated a smooth move-in experience for new tenants through clear communication regarding requirements and expectations.
- Collaborated with maintenance staff to ensure timely resolution of repair requests, maintaining positive tenant relationships.
Administrative assistant
NAI Shames Makovsky
02.2003 - 03.2006
- Managed daily office operations, ensuring efficient workflow and resource allocation.
- Coordinated schedules and meetings, optimizing time management across departments.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Office assistant
Real Estate Investor Services
04.2000 - 06.2003
- Managed front desk operations, providing exceptional customer service and support to clients.
- Coordinated scheduling for appointments and meetings, optimizing workflow efficiency.
- Assisted in maintaining office supplies inventory, ensuring availability of essential materials.
- Resolved client inquiries effectively, improving overall satisfaction and retention rates.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Reviewed and updated customer information in database for accuracy.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Seller Representative Specialist - SRS
Real Estate Business Center LLC
Denver, CO09.2018
The RENE Certification - Real Estate
Real Estate Business Center
Denver, CO02-2016
License of Real Estate - Real Estate
American Real Estate School
Wheat Ridge, CO12-2011
Skills
- Efficient rent collection
- Lease agreement preparation
- Office administration
- Effective communication
- Collaborative team member
- Tenant relations
Timeline
Property Management Assistant
Pk Management Group
03.2022 - 03.2024
Realtor
Coldwell Banker Residential Brokerage
06.2019 - 01.2021
Floating assistant manager
Alliance Residential Company
10.2017 - 03.2019
Real Estate Associate
ReMax Uptown
03.2013 - 11.2016
Leasing Coordinator
Kavod Senior Life
02.2006 - 01.2012
Administrative assistant
NAI Shames Makovsky
02.2003 - 03.2006
Office assistant
Real Estate Investor Services
04.2000 - 06.2003
Seller Representative Specialist - SRS
Real Estate Business Center LLC
The RENE Certification - Real Estate
Real Estate Business Center
License of Real Estate - Real Estate
American Real Estate School