Norah Galton
Buckley,MI
Summary
Committed and driven first-year college student with robust leadership experience, pursuing a role within the criminal justice system to effect positive change in the lives of youth
Overview
7
7
years of professional experience
Work History
Customer Service Worker
North Bar
Traverse City, MI
06.2025 - 01.2026
- Delivered friendly, efficient service by seating customers and promptly serving food orders, enhancing overall dining experience
- Prepared and served a variety of beverages, including alcoholic drinks, to meet customer preferences in a fast-paced environment
- Ensured cleanliness of service areas, contributing to a safe and welcoming atmosphere for customers
Customer Service Worker
7brew
Traverse City, MI
06.2025 - 08.2025
- Provided exceptional customer service by accurately processing orders
- Delivered beverages swiftly to enhance customer satisfaction
- Ensured cleanliness and organization of work areas to enhance customer experience
Customer Service Worker
Big Apple Bagel
Traverse City, MI
07.2024 - 10.2024
- Delivered friendly customer service by seating guests and promptly serving food orders, enhancing guest satisfaction
- Sanitized tables and dining areas, maintaining cleanliness standards for a welcoming dining experience
- Prepared food items efficiently while maintaining quality and safety standards
- Stocked shelves and managed inventory, ensuring operational readiness and minimizing service delays
Customer Service Worker
Reflect Bistro
Traverse City, MI
07.2023 - 01.2024
- Delivered attentive customer service by seating guests and promptly serving food orders to enhance guest satisfaction
- Supported team members to ensure smooth and efficient service
- Ensured cleanliness of dining areas by efficiently bussing and sanitizing tables to create a welcoming environment
- Stocked supplies and organized front-of-house operations to support seamless service and operations
Customer Service Worker
Jomos Ice Cream Shop
Buckley, MI
06.2020 - 09.2021
- Delivered friendly and efficient service in fast-paced environment, enhancing customer satisfaction
- Processed customer transactions accurately with cash and point-of-sale systems, ensuring smooth checkout experiences
- Ensured cleanliness and organization of work and service areas, contributing to a welcoming atmosphere
- Prepared a variety of menu items, including ice cream, pizzas, and sandwiches
Cleaner
Galton Cleaning
Buckley, MI
08.2018 - 09.2021
- Executed residential cleaning tasks, including dusting, vacuuming, and sanitizing surfaces to enhance home hygiene
- Followed cleaning standards to ensure high-quality results and customer satisfaction
- Organized and maintained cleanliness of client homes by making beds and tidying spaces
- Optimized time management to ensure timely completion of cleaning tasks within scheduled appointments
Education
Bachelor of Science - Criminal Justice, Legal Studies
Grand Valley State University
1 Campus Drive, Allendale, Michigan 49401-940305-2029
High School Diploma -
Kingsley High School
Kingsley, MI06-2025
Agriscience program -
Northwest Education Services Career Tech
Traverse City, MI01-2025
Skills
- Strong communicator
- Communication skills
- Active listening
- Problem-solving
- Time management
- Dependable and responsible
- Self-motivated
- Fast learner
- Public speaking
- Leadership
- Youth engagement
- Conflict resolution
- Friendly, positive attitude
Certifications Awards Training
- PASSES Edge Safety training, 11/01/23
- GreenHand Degree, 01/01/24
- FFA State Leadership Contest - Agricultural Issues (Gold), 02/01/24
- Principal's Honor Roll, 02/01/24 - 05/01/25
- NTHS Member, 03/01/24 - 06/01/25
- All Region/State 100M and 300M Hurdles, 05/01/24
- TIPS certification 06/01/2025
- Grand Valley States Dean's List 2025
Skills And Abilities
Public speaking and leadership experience, experience working with and coaching young children, Self motivated, fast learner, strong communicator, Ability to build positive relationships with youth.
References
Kathleen Bailey, Professor
401 Fulton Street West
289C Richard M. DeVos Center
Grand Rapids, MI, 49504-6431
(616) 331-7148
baileyk@gvsu.edu
Kimberly Kelley, Professor
Lake Ontario Hall 329
4023 Calder Dr, Allendale, MI 49401
(616) 331-8029
kelley-k@gvsu.edu
Mark Henschell, Coach
505 W. Tenth St.
Traverse City, MI 49684
(231) 590-3078
henschellm@gmail.com
Jobs And Experience
- Cleaner, Galton Cleaning, Buckley, MI, 08/01/18, 09/01/21, Cleaned houses, Made beds and cleaned floors
- Customer Service Worker, Jomos Ice Cream Shop, Buckley, MI, 06/01/20, 09/01/21, Managed customer transactions, Made ice cream, pizzas, and sandwiches
- Customer Service Worker, Reflect Bistro, Traverse City, MI, 07/01/23, 01/01/24, Sat individuals and ran food to customers, Cleaned up tables and stocked shelves
- Customer Service Worker, Big Apple Bagel, Traverse City, MI, 07/01/24, 10/01/24, Sat individuals and ran food to customers, Prepared food, cleaned up tables and stocked shelves
- Customer Service Worker, North Bar, Traverse City, MI, 06/01/25, 01/01/26, Sat individuals and ran food to customers, Served alcohol, ran drinks, and cleaned services
- Customer Service Worker, 7brew, Traverse City, MI, 06/01/25, 08/01/25, Sat individuals and ran food to customers, Served alcohol, ran drinks, and cleaned services
Timeline
Customer Service Worker
North Bar
06.2025 - 01.2026
Customer Service Worker
7brew
06.2025 - 08.2025
Customer Service Worker
Big Apple Bagel
07.2024 - 10.2024
Customer Service Worker
Reflect Bistro
07.2023 - 01.2024
Customer Service Worker
Jomos Ice Cream Shop
06.2020 - 09.2021
Cleaner
Galton Cleaning
08.2018 - 09.2021
Bachelor of Science - Criminal Justice, Legal Studies
Grand Valley State University
High School Diploma -
Kingsley High School
Agriscience program -
Northwest Education Services Career Tech