Summary
Overview
Work History
Education
Skills
Military
Timeline
Generic

Norah Hannign

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history.

Overview

12
12
years of professional experience

Work History

Valet Supervisor

Parking Management Company
08.2022 - Current
  • Built positive customer rapport for courteous, friendly and professional service.
  • Issued and collected claim tickets and processed valet parking fees.
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Helped guests unload and load luggage.
  • Resolved customer complaints through calm, constructive communication.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
  • Entered guest vehicle information and location in computerized valet parking system.

Customer Service Representative

Uhaul Moving And Storage
05.2012 - 08.2013
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cross-trained and backed up other customer service managers.

Education

High School Diploma -

Idea Center Home School
Tucson, AZ
2003

Skills

  • Interpersonal Communication
  • Cash Handling
  • Documentation And Reporting
  • Interpersonal Skills
  • Quality Assurance
  • Customer service and support
  • Standard Vehicle Operation
  • Professionalism

Military

3 Years Army E-4/ Specialist

Chemical Operation Specialist


Timeline

Valet Supervisor

Parking Management Company
08.2022 - Current

Customer Service Representative

Uhaul Moving And Storage
05.2012 - 08.2013

High School Diploma -

Idea Center Home School
Norah Hannign