Summary
Overview
Work History
Education
Skills
References
Timeline
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Norah Hope

Tuscaloosa,United States

Summary

Dedicated and eager Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

2
2
years of professional experience

Work History

Podiatry Assistant/Receptionist

Riverside Podiatry
Tuscaloosa, AL
08.2023 - Current
  • Taking patients back into exam rooms, helping them remove their shoes and socks, triaging the patient, and helping the patient put their shoes and socks back on after the exam.
  • Ensuring all surgical instruments are clean and autoclaved.
  • Drawing medication from a vial for the doctor.
  • Assisting with in-office procedures by cutting sutures and providing clean gauze.
  • Assisting in cryogenic treatments by holding the foot in place for minutes at a time.
  • Calling patients with lab results.
  • Occasionally, I work the front desk as a receptionist, as it is a small office. This entails greeting patients in a friendly manner, entering new patient paperwork, entering insurance, taking co-payments, answering the phone, making appointments, and entering referral information.

Cashier

Woods and Water inc.
Tuscaloosa, AL
10.2022 - 05.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Holy Spirit Catholic School
Tuscaloosa, AL
05-2023

Pre-nursing

Shelton State Community College
Tuscaloosa, AL

Skills

  • Scheduling
  • Instrument sterilization
  • Procedure preparation
  • Patient communication
  • patience
  • Time management
  • listening
  • active listening
  • adaptability

References

References available upon request.

Timeline

Podiatry Assistant/Receptionist

Riverside Podiatry
08.2023 - Current

Cashier

Woods and Water inc.
10.2022 - 05.2023

High School Diploma -

Holy Spirit Catholic School

Pre-nursing

Shelton State Community College

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Norah Hope