Norah McCallum
South Easton,MA
Summary
Warm and motivational peer, with classroom management skills and assignment creation. Friendly and energetic methods of exposing students to new ideas, and learning tactics. Passionate about going above and beyond for staff and students, and creating a dynamic and effective place to encourage others. Dedicated to bringing valuable hands-on experience with an ability to collaborate effectively within teams and adapt to changing requirements. Reliable and flexible, skilled in critical thinking and effective communication, traits highly valued in educational settings. Able to apply educational essential elements into my practice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Practicum Student
Crocker Farm Elementary School
Amherst, MA
09.2025 - Current
- Supported classroom instruction by preparing learning materials and assisting with student activities.
- Collaborated with teachers to develop engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to promote positive behavior and enhance student engagement.
- Facilitated small group discussions to reinforce learning objectives and foster collaborative skills among students.
- Took over lead teaching towards the end of my practicum, building my skills fo classroom management, lesson planning, time management and relationship building.
Catering Coordinator
Tex's Barbecue Express
Dedham, MA
09.2017 - Current
- Managed event planning for corporate and private events of up to 500 guests.
- Assisting in preparation of food and event material for catering events.
- Created detailed timelines for each event to ensure that all tasks were completed on time.
- Coordinated service for catering events.
- Oversaw and train new employees.
- Providing attentive service, and ensuring people are accommodated and pleased with service.
- Addressing any customer service issues and referring to management if necessary.
- Delegated work to staff, setting priorities and goals.
Front Desk Manager
University of Massachusetts Amherst
Amherst, MA
09.2022 - 05.2025
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Organized daily room assignments and ensured all necessary paperwork was completed accurately.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Assisted with training new staff members on front desk procedures and policies.
- Communicating effectively with community members on a wide variety of issues and topics including but not limited to - maintenance requests, leasing or payment questions, campus life and campus questions, general customer service concerns.
- Resolved guest complaints promptly and followed-up to verify restored satisfaction.
- Work with other staff members to ensure jobs are completed, and building maintenance is acceptable.
Assistant Teacher
Creative World Learning Center
Easton, MA
01.2019 - 05.2021
- Assisted classroom teacher in developing and implementing lesson plans.
- Creating a safe and nurturing environment where children can play and learn.
- Cultivating positive relationships with students, teachers and parents.
- Prepare classroom equipment and instructional materials for lessons.
- Instruct students in proper classroom procedures and behavior.
- Collaborate with teachers and parents on a regular basis regarding student progress.
- Adapt instructions materials as necessary to meet special education guidelines.
- Helped maintain a safe and orderly learning environment.
- Provided one-on-one help to struggling students during study hall sessions.
Education
Bachelor of Science - Community Education and Social Change
University of Massachusetts Amherst
Amherst, MA05-2025
Master of Arts - Elementary Education
University of Massachusetts, Amherst
Amherst, MA05-2026
Skills
- Effective Communicative Skills
- Active Listening and Adaptability
- Conflict Resolution Skills
- Critical Thinking and Decision Making
- Lesson planning
- Time management
- Team collaboration
- Positive attitude
- Attention to detail
- Complex Problem-solving
- Conflict management
Certification
CPR/First Aid/AED Certification
Conflict of Interest Law Training Certificate
Timeline
Practicum Student
Crocker Farm Elementary School
09.2025 - Current
Front Desk Manager
University of Massachusetts Amherst
09.2022 - 05.2025
Assistant Teacher
Creative World Learning Center
01.2019 - 05.2021
Catering Coordinator
Tex's Barbecue Express
09.2017 - Current
Bachelor of Science - Community Education and Social Change
University of Massachusetts Amherst
Master of Arts - Elementary Education
University of Massachusetts, Amherst