Nora Iliana Espinoza
Sacramento,CA
Summary
Hard-working professional with over 35 years of diverse career experience seeking to apply wide range of skills and siphon personal knowledge in education, assisting students from disadvantaged background and a low socioeconomic background learn English and further skills for success in the US. Self-starter with drive to continuously learn and develop.
Overview
36
36
years of professional experience
Work History
Front-End Supervisor
Ross Stores, Inc.
Sacramento, CA
05.2018 - 06.2024
- Stockroom associate: received, unpacked, processed, sorted, and organized merchandise (including apparel and home items) to ensure efficient delivery to sales floor.
- Cash office: managed cash office operations including processing cash revenue, performing minor accounting tasks, and ensuring accurate preparation of deposits ranging from $2000 to $80,000
- Demonstrated expertise as a cashier by accurately ringing up items, delivering exceptional customer service, and facilitating smooth check-out processes for customers in a retail environment.
- Served customers on sales floor and assisted in fitting room
- Front-end supervisor (October 2019 – May 2024): managerial role overlooking cashiers and other associates, ensured effective operation of front-end responsibilities; planed, aligned, and prioritized company goals; built and retained talent, and managed teamwork processes (oversaw 20 associates); ensured store passes corporate inspections
Executive Office Administrator
Colima's Concrete
Sacramento, CA
05.1994 - 03.2018
- Stakeholder/part owner, trustee, office manager (reception, appoints, deposits, pay roll, accounting, paperwork, data entry, financial management, paperwork, administrative responsibility,
- Facilitated smooth communication and coordination between offices as liaison, managing client relationships and ensuring efficient handling of invoices and memos.
- Budgeting and finance: - Managing the office budget, analyzing income and expenditures, and reviewing sales reports and invoices, coordinating meetings
- Maintaining financial records: Keeping financial ledgers in compliance with state and federal regulations
- Policy and procedure: Ensuring that staff are aware of company policies, processes, and safety protocols; scheduling : Making sure there are no double bookings, clients are reminded of their appointments, and there's an efficient flow of clients
- Supervising and coordinating administrative staff: Delegating tasks to colleagues and ensuring they are completed on time and satisfactorily
Safety Proctor
Campbell Soup Company
Sacramento, CA
06.1988 - 06.1998
- Conducted safety meetings and inspections for sorting, packaging, and packing items.
Education
GED -
Public Adult Education
Sacramento, CA06-1990
Skills
- Administrative Support
- Performance Improvement
- Native Fluency in English and Spanish
- Budgeting and finance
- Customer Service
- Problem-solving skills
- Relationship building and management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front-End Supervisor
Ross Stores, Inc.
05.2018 - 06.2024
Executive Office Administrator
Colima's Concrete
05.1994 - 03.2018
Safety Proctor
Campbell Soup Company
06.1988 - 06.1998
GED -
Public Adult Education
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