Noralva Mendoza
VANCOUVER,WA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Office Manager
Lupe's Day Care LLC
03.2014 - Current
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Developed lessons and activities to promote children's physical and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Restaurant Manager
El Buen Gustp
04.2017 - 12.2020
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Supported cash flow management initiatives by scheduling strategic payment batches according to priority levels.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Data Entry Clerk
Bureau Of Labor And Industries
09.2012 - 04.2014
- Sorted documents and maintained organized filing process.
- Used computer software to store and retrieve data.
- Updated and maintained customer information, documents and records.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
Fort Vancouver High School
Vancouver, WA06.2009
Skills
- Administration and Reporting
- Punctual and Reliable
- Problem-Solving
- Customer Service
- Decision-Making
- Scheduling and Coordinating
- Office Organization
- Call Answering and Routing
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
El Buen Gustp
04.2017 - 12.2020
Office Manager
Lupe's Day Care LLC
03.2014 - Current
Data Entry Clerk
Bureau Of Labor And Industries
09.2012 - 04.2014
High School Diploma -
Fort Vancouver High School
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