Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noralva Mendoza

VANCOUVER,WA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

11
11
years of professional experience

Work History

Office Manager

Lupe's Day Care LLC
2014.03 - Current
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.

Restaurant Manager

El Buen Gustp
2017.04 - 2020.12
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Supported cash flow management initiatives by scheduling strategic payment batches according to priority levels.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Data Entry Clerk

Bureau Of Labor And Industries
2012.09 - 2014.04


  • Sorted documents and maintained organized filing process.
  • Used computer software to store and retrieve data.
  • Updated and maintained customer information, documents and records.
  • Completed data entry tasks with accuracy and efficiency.

Education

High School Diploma -

Fort Vancouver High School
Vancouver, WA
06.2009

Skills

  • Administration and Reporting
  • Punctual and Reliable
  • Problem-Solving
  • Customer Service
  • Decision-Making
  • Scheduling and Coordinating
  • Office Organization
  • Call Answering and Routing

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Manager

El Buen Gustp
2017.04 - 2020.12

Office Manager

Lupe's Day Care LLC
2014.03 - Current

Data Entry Clerk

Bureau Of Labor And Industries
2012.09 - 2014.04

High School Diploma -

Fort Vancouver High School
Noralva Mendoza