Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noraly Teron

Stamford

Summary

Dynamic Shift Manager at Abilis with a proven track record in employee training and cash management. Enhanced team performance through effective delegation and problem-solving, while ensuring customer satisfaction. Successfully reduced payroll errors as a Payroll Coordinator, demonstrating strong decision-making skills and a commitment to excellence in service delivery.

Overview

12
12
years of professional experience

Work History

Cafe Shift Manager

Abilis
09.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Job Coach

Abilis
04.2020 - Current
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
  • Developed and maintained relationships with community resources to support job coaching.
  • Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.

Payroll Coordinator

Any Time Home Care
11.2013 - 04.2018
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Completed bi-weekly payroll for [Number] employees.
  • Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.

Education

High School Diploma -

Jesus M Rivera
Puerto Rico
05-1997

Skills

  • Cash management
  • Decision-making
  • Commitment to customer satisfaction
  • Employee training

Languages

Spanish
English
Full Professional

Timeline

Cafe Shift Manager

Abilis
09.2023 - Current

Job Coach

Abilis
04.2020 - Current

Payroll Coordinator

Any Time Home Care
11.2013 - 04.2018

High School Diploma -

Jesus M Rivera

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Noraly Teron