NORALYN GUZMAN
Lathrop,CA
Summary
Dynamic Operations & Office Manager with a proven track record at ULTRALEAP INC., enhancing team efficiency by 35% through strategic process improvements. Skilled in compliance management and cross-departmental collaboration, I excel in leading special projects and fostering a positive workplace culture, ensuring operational excellence and employee engagement.
Overview
20
20
years of professional experience
Work History
Office Manager | Executive Assistant | People Operations
ULTRALEAP INC.
San Francisco, CA
05.2017 - 07.2024
- Team Leadership & Supervision: Managed and coordinated administrative personnel across multiple departments, implementing scheduling systems and performance tracking that improved team efficiency by 35%
- Employee File & Compliance Management: Maintained comprehensive employee records in accordance with company policies and federal/state regulations, ensuring 100% compliance during audits and HR reviews
- Business Operations Support: Collaborated with leadership team to analyze operating results and trends, contributing to strategic decision-making and operational improvements
- Special Projects Leadership: Successfully spearheaded two complete office relocations with zero downtime, managing complex multi-stakeholder projects from conception to completion while maintaining daily operations
- Document & Process Creation: Developed comprehensive employee handbook and standardized operational procedures, creating accessible systems that enhanced organizational efficiency
- Manager-on-Duty Responsibilities: Served as primary point of contact during leadership absences, maintaining seamless operations and addressing critical business needs
Executive Assistant to Principal Investigator | Office Manager
STANFORD UNIVERSITY, DE LA ZERDA LAB
Stanford, CA
07.2015 - 05.2017
- Independent Operations Management: Autonomously managed lab administrative functions and business office operations, improving operational workflows by 40% through systematic process improvements
- Compliance & Documentation: Managed sensitive financial reporting and maintained strict compliance with NIH and institutional grant requirements, handling confidential information with complete discretion
- Vendor & Procurement Coordination: Oversaw research equipment procurement and vendor relationships while maintaining strict budget compliance and documentation standards
- Cross-Departmental Collaboration: Facilitated coordination between research teams and administrative departments, demonstrating ability to work effectively across diverse organizational structures
Executive Assistant to CMO/Co-Founder | Office Manager
SOL REPUBLIC
San Francisco, CA
11.2012 - 12.2014
- Startup Operations Excellence: Managed comprehensive front desk and office operations in dynamic startup environment, including facilities management and seamless office relocations
- Executive Administrative Support: Provided high-level administrative support including complex scheduling, travel coordination, and priority task management for C-level executives
- Flexible Team Leadership: Adapted quickly to provide backup support across multiple executive roles, demonstrating ownership mentality and operational agility essential in fast-growing organizations
- Performance & Engagement: Organized team engagement initiatives and maintained positive office culture during rapid growth phases, contributing to employee retention and productivity
Senior Office Manager
FROG DESIGN
San Francisco, CA
09.2006 - 11.2012
- Operations Management: Managed comprehensive office operations for innovative design studio, creating organized systems that supported creative workflows and enhanced team productivity by 45%
- Vendor & Relationship Management: Coordinated relationships with specialized creative industry vendors and service providers, ensuring seamless service delivery and cost optimization
- Client Relations: Managed high-profile client visits and guest relations, ensuring positive first impressions and seamless experiences that supported business development efforts
- Documentation & Communication: Improved internal communication workflows through systematic process documentation and implementation
Operations Manager
REGUS
San Francisco, CA
08.2004 - 09.2006
- Multi-Site Team Leadership: Led and trained administrative teams across multiple locations, implementing process improvements that increased operational efficiency by 30%
- Comprehensive Operations Oversight: Managed daily business center operations including facilities management, client relations, and administrative coordination
- Inventory & Supply Chain Management: Developed and managed comprehensive inventory systems and supply chain coordination for multiple office locations
- Event Coordination & Community Building: Organized networking events and client appreciation activities, building community engagement and supporting business development
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT12.2026
Skills
- Team supervision and training
- Compliance management
- Project execution
- Process improvement
- Vendor relationship management
- Document creation and management
- Google Workspace proficiency
- Salesforce CRM knowledge
- BambooHR familiarity
- Written communication skills
- Oral communication skills
- Independent decision-making
- Team development strategies
- Operational excellence focus
- Compliance expertise
- Leadership skills
- Mission alignment strategies
- Office operations management
- Customer service support
- Event coordination
- Cross-departmental collaboration
- Data retrieval systems
- Clerical support services
- Payroll processing expertise
- Scheduling and calendar management
- Account reconciliation processes
- Document management systems
- Vendor engagement strategies
- Policy modification and management
- Workforce management strategies
- Expense reporting processes
- Travel coordination
Personal Information
Title: Office Manager
Affiliations
- Promoted charity and completed a feeding program and gift giving to residents living at a landfill in the Philippines - 2023
Languages
Filipino
Professional
Spanish
Elementary
Timeline
Office Manager | Executive Assistant | People Operations
ULTRALEAP INC.
05.2017 - 07.2024
Executive Assistant to Principal Investigator | Office Manager
STANFORD UNIVERSITY, DE LA ZERDA LAB
07.2015 - 05.2017
Executive Assistant to CMO/Co-Founder | Office Manager
SOL REPUBLIC
11.2012 - 12.2014
Senior Office Manager
FROG DESIGN
09.2006 - 11.2012
Operations Manager
REGUS
08.2004 - 09.2006
Bachelor of Science - Business Administration
Western Governors University
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