Overview
Work History
Education
Skills
Timeline
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Noralys León

Hoschton,GA

Overview

17
17
years of professional experience

Work History

Pet Groomer

Karina Miller Pets
Suwanee, GA
07.2023 - 02.2024
  • Administered flea treatments and other medicated baths to pets as required.
  • Cleaned and sanitized all grooming equipment after each use.
  • Performed detailed inspections of pets' skin and coat condition during each grooming session.
  • Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
  • Greeted customers and their pets upon arrival for grooming services.
  • Provided bathing, brushing, clipping, trimming and styling of pet fur coats.
  • Maintained accurate records of all services rendered to clients' pets.
  • Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
  • Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
  • Performed routine maintenance tasks on clippers, scissors and other tools used in the grooming process.
  • Communicated effectively with customers about their pet's behavior during the grooming process.
  • Followed strict health protocols to ensure a safe working environment for both staff and animals.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Maintained clean and orderly play yards, kennels and cages.
  • Scheduled grooming and veterinary appointments for animals.
  • Delivered excellent service to pet owners to drive repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Bathed and groomed pets using gentle techniques.

Dog Groomer

Barks and Paws
Oakwood, Giorgia
12.2020 - 05.2023
  • Highly motivated individual with experience in the animal care industry
  • Expert in providing professional grooming services to all breeds of cats and dogs
  • Passionate about maintaining pet health and safety and ensuring client satisfaction
  • Exceptional ability to build relationships with clients and demonstrate a commitment to animal welfare
  • Accurately recorded information related to grooming services performed
  • Demonstrated proficiency in pet grooming techniques, including bathing, brushing, trimming and styling of coats
  • Responsible for ensuring that all necessary supplies were available prior to commencing any service
  • Expertly monitored pets for signs of stress or discomfort during grooming sessions
  • Maintained a professional attitude towards customers, staff members, and animals at all times
  • Knowledgeable about breed-specific styles and cuts for different types of dogs
  • Demonstrated ability to follow established protocols when restraining animals during grooming services
  • Thoroughly cleaned the salon area after each session was completed
  • Effectively communicated with pet owners regarding the condition of their pet's coat
  • Utilized excellent interpersonal skills when interacting with clients and their pets
  • Proficiently used clippers, scissors and other grooming tools to groom dogs of various breeds
  • Maintained a clean and organized work area throughout each shift
  • Skilled in providing good customer service while managing multiple tasks simultaneously.

Warehouse Associate

Carter's Distribution Center
Atlanta, GA
09.2020 - 12.2020
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Used pallet jacks to move items to and from warehouse locations
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates
  • Developed computers functions as need.

Service Coordinator

Valsoph Solutions LLC
Atlanta, GA
01.2018 - 08.2020
  • Mitigated project downtime by effectively managing scheduling and dispatching technicians for on-site repairs
  • Monitored employee work levels and optimized performance with strategic approaches
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill
  • Processed and sent monthly invoices to customers on standard billing cycle, including adjustments, credit memos and corrections.

Real Estate Agent

Realtor-Personal Franchise, Century 21
Maracaibo, Venezuela
01.2014 - 05.2016
  • Consult on any real estate-related transactions including: sales, leasing or transfer of real property and its corresponding rights, including the establishment of these rights
  • Work done simultaneously with the administration of the Enter-Net Company
  • Met with 5-10 clients monthly to show commercial property such as business/warehouse space, as well as apartments
  • Prepared client contract packages for real estate attorney
  • Managed and declared franchise earnings
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure
  • Other similar activities.

Administrator

Comdical, C.A
Maracaibo, Zulia
09.2009 - 12.2013
  • Administer accounts payable and accounts receivable departments
  • Coordinate banking, accounting and billing
  • Provided guidance and support for a team of 10 employees
  • Understand and apply payroll compliance regulations as they pertain to Venezuelan health and welfare administration
  • Work closely with accountant to assure pay and government bonuses were paid timely and within guidelines
  • Administer and meet criteria for Government social/medical benefits.

Administrative Assistant

Unicentro Mall
Maracaibo, Venezuela
03.2007 - 05.2009
  • Managing files
  • Prepare and distribute payroll for staff
  • Preparing meeting minutes, meeting notes and internal support materials
  • Performing multifaceted general office support
  • Other similar activities
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.

Education

Completed coursework towards Bachelor of Business Administration -

Zulia University

Skills

  • Cleanliness and sanitation
  • Tick Removal
  • Appointment Scheduling
  • Paw Pad Care
  • Nail Trimming
  • Animal Handling
  • Basic accounting
  • Sanitation Procedures
  • Relationship Building
  • Interpersonal Skills
  • Animal Care
  • Professionalism
  • Team building
  • Animal Grooming
  • Human and Animal Safety
  • Organizational Skills
  • Problem-solving abilities
  • Work Prioritization
  • Excellent Communication
  • Team Collaboration
  • Attention to Detail
  • Analytical Skills
  • Active Listening
  • Microsoft Office
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • Goal Setting
  • Dependable and Responsible
  • Problem-Solving
  • Work Planning

Timeline

Pet Groomer

Karina Miller Pets
07.2023 - 02.2024

Dog Groomer

Barks and Paws
12.2020 - 05.2023

Warehouse Associate

Carter's Distribution Center
09.2020 - 12.2020

Service Coordinator

Valsoph Solutions LLC
01.2018 - 08.2020

Real Estate Agent

Realtor-Personal Franchise, Century 21
01.2014 - 05.2016

Administrator

Comdical, C.A
09.2009 - 12.2013

Administrative Assistant

Unicentro Mall
03.2007 - 05.2009

Completed coursework towards Bachelor of Business Administration -

Zulia University
Noralys León