Nora Myrna Gomez
Mission,TX
Summary
Proactive Human Resources Coordinator with extensive experience in maintaining HR information systems, conducting onboarding, and supporting HR functions. Skilled in recruitment, benefits administration, and employee relations. Bringing strong organizational skills and a commitment to fostering positive workplace environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
International Paper
01.2023 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Improved employee retention with targeted professional development opportunities.
- Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
- Led recruitment efforts to attract top talent in a competitive job market.
- Conducted regular performance evaluations to identify areas for growth and development.
- Facilitated exit interviews, gathering valuable feedback for organizational improvement.
- Facilitated employee relations and resolved conflicts, fostering positive work environment.
- Coordinated training sessions for improved team skills and knowledge.
- Organized company-wide events to boost morale and encourage team bonding.
- Maintained compliance with labor laws and regulations, minimizing legal risks.
- Implemented diversity and inclusion programs, promoting more inclusive workplace culture.
- Conducted job analyses to ensure accurate job descriptions and requirements.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Recruited top talent to maximize profitability.
- Distributed employee engagement surveys to identify areas of improvement.
Human Resources Coordinator
McAllen Heart Hospital
04.2020 - 12.2022
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed human resources paperwork for accuracy and completeness.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Coordinated and administered employee health insurance and retirement plans.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Complied with labor laws and regulations while managing payroll functions efficiently.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Improved employee retention with targeted professional development opportunities.
- Conducted performance evaluations, identifying areas of improvement and offering constructive feedback.
- Led recruitment efforts to attract top talent in a competitive job market.
- Enhanced employee satisfaction by developing and implementing comprehensive onboarding processes.
- Conducted regular performance evaluations to identify areas for growth and development.
- Facilitated exit interviews, gathering valuable feedback for organizational improvement.
Financial Counselor
Doctors Hospital at Renaissance Health System
05.2006 - 04.2020
- Worked with clients to develop personal recommendations for improvement of financial circumstances, reducing debt and increasing income.
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
- Increased client confidence in managing personal finances by providing tools and resources for long-term success.
- Conducted interviews with patients and family members and answered questions regarding insurance benefits.
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
- Strengthened client understanding of complex financial concepts using clear explanations and real-life examples.
- Liaised between patient, doctor and insurance provider to smooth claims processes.
- Assessed client financial situation and explored background through one-on-one interview process.
- Improved client financial stability by assessing their financial situations and developing tailored plans.
- Managed caseload effectively, ensuring timely follow-up appointments and communication with clients.
- Documented details regarding contact with patients, providers and other individuals in system.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Safeguarded client confidentiality while maintaining accurate records and documentation of counseling sessions.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Delivered strategic investment advice for individual and corporate clients.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on financial topics and best practices.
- Monitored and updated financial plans to comply with client goals.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Studied financial documents to identify potential areas needing improvement.
- Recommended specific investments to help clients meet financial goals.
- Presented financial plans and investment recommendations to clients.
Certified Nurse Assistant
Briarcliff Nursing and Rehabilitation Center
08.2005 - 05.2006
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
- Demonstrated proficient use of medical equipment such as blood pressure monitors and oxygen concentrators for efficient patient care delivery.
- Strengthened continuity of care by meticulously updating electronic health records in accordance with HIPAA regulations.
- Collaborated with nursing staff to promptly address any concerns or emergencies, prioritizing patient safety and well-being at all times.
- Served as a mentor to new staff members, providing guidance and support during their onboarding process.
- Contributed to a sanitary environment by adhering to strict infection control protocols when cleaning rooms and equipment.
- Boosted overall patient satisfaction through genuine empathy, active listening skills, and consistent professionalism in all interactions.
- Supported patients'' emotional well-being by actively listening to their concerns and offering compassionate companionship.
- Facilitated safe transportation within the facility using wheelchairs or gurneys when necessary for appointments or treatments.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to individual patient needs.
- Assisted nursing staff in wound care procedures, effectively preventing infections and promoting healing.
- Participated in ongoing professional development opportunities to remain current on best practices in the field of Certified Nurse Assistance.
- Provided skilled post-operative care to patients, closely monitoring their recovery progress and reporting any changes to nursing staff promptly.
- Streamlined communication between patients and healthcare providers by serving as an attentive liaison during shift handovers and interdisciplinary meetings.
- Educated family members on best practices for home care, empowering them to support the ongoing health of their loved ones.
- Ensured timely medication administration by accurately recording dosage and time in medical charts.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Delivered high-quality care to [Type] patients in hospital facility.
- Supported needs of [Number]+ residents under long-term care.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Registered Dental Assistant
Bill D Pope Jr Pediatric Dentistry
05.2002 - 08.2005
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Took dental images following strict patient protection rules, applying lead aprons.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Typed patient data into computer system using [Software] while following privacy laws and maintaining high-level accuracy.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Collaborated with dental team members to deliver comprehensive care for all patients.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Staged tray for procedures by arranging dental instruments and equipment.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Prepared patient X-rays and images for review by dentist.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Exposed, developed and mounted dental x-rays.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Verified patient insurance eligibility and benefits.
- Designed dental report card to explain patient dental health status and treatment plans.
Registered Dental Assistant
Dr. Ramiro Barrera DDS
05.1999 - 05.2002
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Took dental images following strict patient protection rules, applying lead aprons.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
- Provided post-operative instructions to patients following various treatments such as extractions or root canals.
- Typed patient data into computer system using [Software] while following privacy laws and maintaining high-level accuracy.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Supported dentists during the administration of local anesthesia, ensuring patient comfort throughout the process.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Collaborated with dental team members to deliver comprehensive care for all patients.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Staged tray for procedures by arranging dental instruments and equipment.
- Fabricated custom dental appliances such as mouthguards and whitening trays for improved patient experience.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Streamlined dental office operations with efficient inventory management and ordering of supplies.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled and confirmed patient appointments.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Prepared patient X-rays and images for review by dentist.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Exposed, developed and mounted dental x-rays.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Verified patient insurance eligibility and benefits.
- Designed dental report card to explain patient dental health status and treatment plans.
Education
Associate of Science - Social Work
South Texas College
McAllen, TX05-2012
Skills
- Recordkeeping
- Maintains confidentiality
- New employee orientations
- Exceptional communicator
- Recruiting
- Company organization
- Online position posting
- Compliance
- FLUENT IN SPANISH
- Recruitment
- Grievance handling and redressal
- Interviewing techniques
- Staff compensation
- Benefits programs
- People-oriented
- administer training modules
- Human resources audits
- HR policies and procedures expertise
- Recruitment and hiring
- Benefits and compensation management
- Multitasking
- Reliability
- Team building
- Health and safety compliance
- Training and Development
- Diversity and Inclusion
- Professionalism
- Strategic Planning
- Time management abilities
- Adaptability
- Project Management
- Performance monitoring
- Data Analysis
- Risk Management
- Problem-solving aptitude
- Talent management
- Employee Counseling
- HR reporting
- Collective bargaining
- Retention management
- Staffing management
- Hire personnel
Certification
- Professional in Human Resources (PHR) - HR Certification Institute.
- OSHA Certified
- Home Health Aide (HHA) Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Nursing Assistant (CNA)
Languages
Spanish
Professional Working
Interests
- Community Cleanup
- Enjoy participating in 5K's for overall physical and mental well-being
Timeline
Human Resources Coordinator
International Paper
01.2023 - Current
Human Resources Coordinator
McAllen Heart Hospital
04.2020 - 12.2022
Financial Counselor
Doctors Hospital at Renaissance Health System
05.2006 - 04.2020
Certified Nurse Assistant
Briarcliff Nursing and Rehabilitation Center
08.2005 - 05.2006
Registered Dental Assistant
Bill D Pope Jr Pediatric Dentistry
05.2002 - 08.2005
Registered Dental Assistant
Dr. Ramiro Barrera DDS
05.1999 - 05.2002
Associate of Science - Social Work
South Texas College
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