Summary
Work History
Education
Skills
Languages
Availability
volunteer
Education
References
Timeline
Cashier

NORAYMIS MAZON

FPO,AP

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Work History

STERILE PROCESSING TECHNITIAN

NORTHSIDE HOSPITAL
9 2020 - 8 2021
  • Verified and maintained proper documents and records for sterilization.
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Recorded biologicals and test results.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

walmart
02.2019 - 03.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reduced processing errors by meticulously following transaction procedures.

MANAGER

NEW LIFE ALF
03.2005 - 12.2010
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.


Education

Associate of Science - Criminal Justice

Southern New Hampshire University
03-2025

High School Diploma -

James Madison High School

Technical or occupational certificate - Sterile Processing Technician

Ashworth College

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Customer satisfaction
  • Attention to detail
  • Multitasking and organization
  • Transaction processing efficiency

Languages

Spanish
English

Availability

Permanent, Telework, Full-time, Part-time, Shift work, Multiple Schedules

volunteer

Teaching art class to 2nd grade

Education

Norcross, GA,Norcross, GA,Manchester

References

  • Trevanh Cook, Walmart, Asset Protection Manager, 813-760-5186
  • Diayenis Rodriguez, 239-784-1487

Timeline

Cashier

walmart
02.2019 - 03.2020

MANAGER

NEW LIFE ALF
03.2005 - 12.2010

High School Diploma -

James Madison High School

Technical or occupational certificate - Sterile Processing Technician

Ashworth College

STERILE PROCESSING TECHNITIAN

NORTHSIDE HOSPITAL
9 2020 - 8 2021

Associate of Science - Criminal Justice

Southern New Hampshire University
NORAYMIS MAZON