Calee Luckie
NORFOLK,VA
Overview
4
4
years of professional experience
Work History
Dog Groomer
Great Neck Doggie Daycare
12.2023 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring stress-free experience for both animals and their owners.
- Maintained clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in quality and consistency of grooming services provided.
Dog Trainer/Private Personal Assistant
Shades Of Blue Dog Training
03.2023 - 09.2023
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
Receptionist
Shady Acres Pet Ranch
05.2022 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Administrative Assistant
US Navy
06.2021 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supervisor
US Navy
05.2020 - 04.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
Canine Behavioral Specialist
Starmark Dog Trainer Academy
Hutto, TX12.2022
High School Diploma -
Hutto High School
Hutto, TX05.2017
Skills
- Patience and Empathy
- Animal handling expertise
- Relationship Building
- Customer Service
- Appointment Scheduling
- Record Keeping Abilities
- Safety Procedures
Timeline
Dog Groomer
Great Neck Doggie Daycare
12.2023 - Current
Dog Trainer/Private Personal Assistant
Shades Of Blue Dog Training
03.2023 - 09.2023
Receptionist
Shady Acres Pet Ranch
05.2022 - 09.2022
Administrative Assistant
US Navy
06.2021 - 05.2022
Supervisor
US Navy
05.2020 - 04.2021
Canine Behavioral Specialist
Starmark Dog Trainer Academy
High School Diploma -
Hutto High School
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