Summary
Overview
Work History
Education
Skills
Timeline
Generic
Norbertha Boyce

Norbertha Boyce

Maple Grove,MN

Summary

Ambitious MSW specializing in skills technique with a proven track record at Nystrom & Associates, CTSS - community-based, enhancing patient accessibility and fostering comprehensive care through effective collaboration and a robust referral network. Skilled in developing treatment plans and employing active listening, I excel in both individual and team settings, significantly improving client outcomes. Patient-focused and clinically competent in patient health needs and help with treatment, and follow-up care. Detailed with patient progress documentation and communications to provide excellent care.

Overview

5
5
years of professional experience

Work History

Mental Health Practitioner

Nystrom & Associates, Ltd
01.2022 - 01.2024
  • Monitored and recorded patients' progress, SDQs, CASIIs to determine success of treatments.
  • Worked collaboratively with medical professionals regarding patient care.
  • Provided psychoeducation to clients'' families, promoting understanding of mental health conditions and available resources.
  • Increased accessibility to services by offering flexible appointment hours and telehealth options when needed.
  • Established a referral network with local community partners, working together to provide comprehensive care for clients.
  • Developed strong rapport with clients, fostering trust and open communication to facilitate successful therapy sessions.
  • Documented skills and treatment goals and client progress in confidential files.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy in home or at school.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support, safety and resources.
  • Attended weekly group meetings and individual supervised meeting.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.


MSW Intern

Accend Services
11.2020 - 05.2021

Document supervised visitations and monitor parent/child interaction

• Community clients visitations

• In home parenting assessments and documentation

• Emailed visit notes to CPSW

• Filed notes in client records and uploaded to Client Track

• Faxed notes and cancellations to CPSW

• Gathered resources on parenting skills to ensure safety of children.

  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple visits.

Employee

Family Specialist
05.2019 - 08.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Supervised community parent and child visits.
  • Ensured safety plans for adult and child clients


MSW Intern

Family Wise
11.2018 - 08.2019
  • Document supervised visitations and monitor parent/child interaction
  • Paid attention to detail while completing assignments.

• Community visitations with clients and families

• In home parenting assessments

• Emailed visit notes to CPSW

• Filed notes in client records and upload to Client Track

• Faxed notes and cancellations to CPSW

• Gathered resources on parenting skills to ensure safety of children

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Prepared treatment plans based on assessment findings and incorporated feedback from senior staff to optimize approaches.
  • Collaborated with multidisciplinary teams for optimal client care and resource coordination.

Education

Master's - Social Work

Walden University
Minneapolis, MN
05-2021

Bachelor of Science - Behavioral Sciences

Ashford University
San Diego, CA
05-2015

Skills

  • Mental Health Advocacy
  • Suicide Risk Assessment
  • Patient support
  • Developing treatment plans
  • Goal Setting
  • CPR/AED
  • Clinical Documentation
  • Patient Education
  • Active Listening
  • Effective Communication
  • Teamwork and Collaboration
  • Trauma-informed care
  • Anger management techniques

Timeline

Mental Health Practitioner

Nystrom & Associates, Ltd
01.2022 - 01.2024

MSW Intern

Accend Services
11.2020 - 05.2021

Employee

Family Specialist
05.2019 - 08.2019

MSW Intern

Family Wise
11.2018 - 08.2019

Master's - Social Work

Walden University

Bachelor of Science - Behavioral Sciences

Ashford University
Norbertha Boyce