Norberto Gudino
Chicago ,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in [Type] equipment repair and maintenance. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Field Technician
Northwest Mosquito Abatement
05.2024 - 08.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Calibrated new and existing equipment for optimal performance.
Technician
Global Medical Supplies
05.2023 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Team Member
Culvers Franchising System
07.2020 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
Bachelor of Science - Finance
University of Illinois At Chicago
Chicago, IL05.2026
Associate of Arts - Business Finance
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.2024
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Problem Solving
- Decision-Making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Field Technician
Northwest Mosquito Abatement
05.2024 - 08.2024
Technician
Global Medical Supplies
05.2023 - 05.2024
Team Member
Culvers Franchising System
07.2020 - 05.2023
Bachelor of Science - Finance
University of Illinois At Chicago
Associate of Arts - Business Finance
City Colleges of Chicago - Wilbur Wright College
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