Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norberto Nandin-Duarte

Decatur,TX

Summary

Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach. Proven skills in interpreting conversations and translating documents. High-energy professional with several years of related experience and desire to positively impact service for customers. Solid administrative background combined with self-motivated nature. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

7
7
years of professional experience

Work History

Pool Attendant

Winstar World Casino Hotel
Thackerville, OK
05.2024 - 10.2024
  • Assisted swimmers with pool rules and regulations.
  • Inspected equipment regularly to ensure proper functioning.
  • Monitored activities within the pool area to identify potential hazards or issues.
  • Greeted customers upon arrival at the pool area.
  • Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
  • Reported any damages or repairs needed immediately to management staff.

Supervisor

Construction Specialties
Stokesdale, NC
12.2022 - 05.2024
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Cashier Assistant Manager

Fishermans Cove
Stokesdale, NC
06.2022 - 08.2022
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.

Restaurant Waiter

Rio Grande
Oak Ridge, NC
12.2017 - 06.2021
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Education

High School Diploma -

Dalton Mcmichael High School
Mayodan, NC
06-2022

Skills

  • Guest service
  • Guest service
  • Spanish translation
  • Fast Learner
  • Fast-Paced Environment
  • Perform well in high-demand, fast-paced environments

Languages

Spanish
Professional

Timeline

Pool Attendant

Winstar World Casino Hotel
05.2024 - 10.2024

Supervisor

Construction Specialties
12.2022 - 05.2024

Cashier Assistant Manager

Fishermans Cove
06.2022 - 08.2022

Restaurant Waiter

Rio Grande
12.2017 - 06.2021

High School Diploma -

Dalton Mcmichael High School
Norberto Nandin-Duarte