Summary
Overview
Work History
Skills
Languages
References
Timeline
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Norberto Ramos

San Diego,CA

Summary

Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

30
30
years of professional experience

Work History

Server / Custodian

Fish Market Restaurant
San Diego, CA
03.1995 - Current
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Skills

  • Bilingual in English and Spanish
  • Fast Learner
  • Floor cleaning and buffing
  • Room setup and breakdown
  • Floor maintenance
  • Waste disposal
  • Attention to detail
  • Facilities maintenance
  • Multitasking and organization
  • Table resetting
  • Hospitality service expertise
  • Food safety
  • Supply restocking

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Server / Custodian

Fish Market Restaurant
03.1995 - Current
Norberto Ramos