Summary
Overview
Work History
Skills
Languages
Timeline
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Norberto Rivera-Cruz

Las Vegas

Summary

Proven professional with a rich background in transportation and retail, notably with Uber/Spark, where I excelled in route planning and customer service. Demonstrated ability to enhance customer satisfaction through punctuality and safe driving practices. Skilled in navigational systems and fostering client relationships, I bring a blend of efficiency and interpersonal skills to any team.

Overview

9
9
years of professional experience

Work History

Driver

Uber/Spark
01.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Laborer

Component West
02.2017 - 11.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Sales Associate

Walmart
01.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • Safe driving practices
  • Loading and unloading
  • Route planning
  • Navigational systems and GPS
  • Traffic law observation
  • Heavy lifting
  • Order picking and processing
  • Route determination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver

Uber/Spark
01.2021 - Current

Laborer

Component West
02.2017 - 11.2020

Sales Associate

Walmart
01.2016 - 01.2017

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Norberto Rivera-Cruz