Norchell Bonner
Valley Stream
Summary
Dynamic and dependable professional with extensive experience at Jamaican Flavors, excelling in customer service and cash handling. Proven ability to resolve complaints and maintain a positive atmosphere, while demonstrating compassion and effective time management in caregiving roles. Committed to enhancing client satisfaction and promoting independence through attentive support.
Experienced in providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities—knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
6
6
years of professional experience
Work History
Fast Food Cashier
Jamaican Flavors
09.2023 - Current
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
- Provided customers with information on specials and discount deals.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
Caregiver
Care Assist
12.2019 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs.
Education
No Degree -
St Hugh's High School
Kingston, JamaicaJohn Adams High School
Queens, NY06-2022
Skills
- Customer service
- Cleaning
- Cash handling
- Punctual and reliable
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Dependable and responsible
Timeline
Fast Food Cashier
Jamaican Flavors
09.2023 - Current
Caregiver
Care Assist
12.2019 - 07.2020
No Degree -
St Hugh's High School
John Adams High School
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