Norchelle Williams
Humble,TX
Summary
To obtain a Patient Care Associate position that will allow me to utilize my skills and has potential for growth. Hardworking Patient Care Tech bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Behavior Technician
Woodland Springs
Conroe, Texas
05.2024 - 08.2024
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Completed daily client rounds and tracked client movements.
- Developed activity plans and instructional materials to assist with treatment.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Patient Care Technician
Methodist Medical Center
Houston, Texas
08.2023 - 12.2023
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Provided direct patient care and assistance to healthcare team members.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Notified senior staff of patient emergencies to optimize outcomes.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Patient Care Technician
HCA
Houston , TX
06.2022 - 05.2023
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Assisted with adequate nutrition and fluid intake.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored and observed patients to accurately records changes in condition and reaction to medications and treatment.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals using Medi-Tech Software.
Private Duty Caregiver
PATIENT CAREGIVERS
Houston, TX
03.2018 - 05.2022
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
Patient Care Technician, ICU
Memorial Hermann Hospital
Houston, TX
09.2021 - 01.2022
- Gave out medications and recorded in MARS, as well as keeping track of all controlled drugs.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Private Duty Caregiver
PRESTIGE LIVING CENTER
Houston, TX
01.2011 - 02.2018
- Assisted patient with personal care and facilitated activities for physical and mental stimulation
- Followed prescribed dietary requirements and prepared nutritious meals
- Maintained safe, secure, and healthy patient environment and completed all household chores
- Planned all medical and personal appointments and provided transportation to appointments sTAY aT hOME mOM
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
Armored Truck Driver
GardaWorld Federal Services
Houston , T
- Responded quickly to emergency situations by following appropriate protocols.
- Searched bags manually to identify prohibited items and contraband.
- Assisted fellow drivers as needed with loading and unloading operations or other tasks.
- Loaded and balanced ATM machines along daily routes to replenish cash supply for banks and ATM customers.
- Maintained daily logs of assigned routes and stops.
- Checked all locks, seals, and security devices to ensure the safety of cargo during transport.
- Loaded and unloaded armored vehicles with cash, valuables, and other items in a secure manner.
Education
High School Diploma -
Marque Learning Center
Houston, TX03.2011
Skills
- Over three years of hands-on experience in caregiving arena providing ongoing care to adults, disabled, and children
- Highly skilled in assisting clients in all kinds of activities of daily living such as bathing, toileting, personal hygiene, and transportation
- Ability to get along with clients of different cultures and diverse socioeconomic backgrounds
- Competent at providing personal grooming services such as skin care, hair, nails, and oral care
- Hands-on experience in monitoring blood pressure, vital signs, pulse, temperature, and respiration
- Vital Signs Collection
- Clinical Training
- Observation Documentation
- Surgical Preparation
- Output Monitoring and Reporting
- Fluid Measurement
- Electronic Recordkeeping
- Bedsore Prevention
- Infection Control Standards
- Patient Positioning Understanding
- Healthcare Expertise
- Medical Device Products and Services
- Cultural Awareness and Sensitivity
- Basic Life Support
- CPR Certification
- Injury Prevention
- EMR Updating
- Blood Sugar Monitoring
- Medical Terminology
- Willingness to Learn
- Consistent Follow Through
- Catheter Care
- Heavy Lifting
- Emergency Response
- First Aid Certification
- Patient Care Quality
- HIPAA Compliance
- Wound Care
- Patient Safety Management
Certification
- Norchelle Williams- Basic Life, CPR, CPI Certification
- HCA- CNA Cetification/ With HCA Hospitals only- Paid Program through company. Star Tech Program.
Reference Personal reference
Deneisa Siler - (214) 971-1465
Shaunie Buggage- (832) 651-6187
Ebony Morgan - (346) 495-0068
Education and Training
other,Houston, TX
Timeline
Behavior Technician
Woodland Springs
05.2024 - 08.2024
Patient Care Technician
Methodist Medical Center
08.2023 - 12.2023
Patient Care Technician
HCA
06.2022 - 05.2023
Patient Care Technician, ICU
Memorial Hermann Hospital
09.2021 - 01.2022
Private Duty Caregiver
PATIENT CAREGIVERS
03.2018 - 05.2022
Private Duty Caregiver
PRESTIGE LIVING CENTER
01.2011 - 02.2018
Armored Truck Driver
GardaWorld Federal Services
High School Diploma -
Marque Learning Center