Communication
Noreddine KADJIOU
Shipping & Logistics Operations Manager
Doha
Summary
Accomplished Branch Operations Manager with a demonstrated track record of success in shipping & logistics leadership positions. Well-versed communication skills and relationships building and maintaining, as well as industry best practices and methods to optimize operations for long-term business success. Highly effective leader, planner and problem-solver.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Branch Operations Manager
CONTAINERSHIP ALGERIA SARL
Annaba
08.2017 - 05.2019
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained branch files for major accounts, investments and employees.
- Set up and supervised cash shipments.
- Completed daily Bank Secrecy Act reports.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
- Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
- Assessed employee performance and developed improvement plans.
- Generated financial and operational reports to assist management with business strategy.
- Examined customer loan applications for loan approvals and denials.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Complied with regulatory guidelines and requirements.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Shipping Agent
SOGEMCO SPA
Skikda/ Annaba
07.2010 - 08.2017
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Identified and implemented supply chain improvement opportunities such as active cargo and return empty containers tranfer.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Assembled containers and crates used to transport large items such as vehicles or machines.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Documented cargo movement such and obtained onward movement data.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Conducted research to address shipping errors and packaging mistakes.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Processed required paperwork to expedite handling of shipped and received goods.
English Teacher
Middle School
09.2008 - 06.2010
French Teacher
Middle School
11.2006 - 07.2008
Education
Secondary School Certificate - Letrature
Algerian National Education
Skikda, Algeria 09.1999 - 06.2002
Bachelor of Arts For Teaching - English Language And Literature
BADJI Mokhtar University
Annaba, Algeria 09.2002 - 06.2006
Audit Intern Certificate - Auditing
BEG Consulting Group
Algers, Algeria 01.2014 - 06.2014
Diploma - Q HSE
CAMBRIDGE ACADEMY For Research & Study
Skikda, Algeria 02.2019 - 08.2019
Skills
Reporting familiarity
Relationship building and management
Human resources knowledge
Cash handling expertise
Business development expertise
Cash shipment oversight
Employee training
Opening and closing procedures
Employee Development
Staff Management
Relationship Management
Team Player
Verbal/written communication
Strong team-builder
Community Relations
Customer service awareness
Key performance indicators
Proficient in MS Office
Certification
Bachelor degree
Accomplishments
- Reduced the staying time at port by 60% through speeding up the operations by using the best adequate discharging and loading materials.
- Increased company savings by 50% through corporate consensus-building and cross-functional geographical team coordination and development.
- Reduced lost workdays and recordable incidents to zero by implementing a safety awareness program.
- Saved the company $100 000 by aggressively negotiating with suppliers and avoiding over time working and vessel berthing or sailing.
- Supervised team of eight (08) staff members.
- Achieved principals prospects by managing & completing vessel operations with accuracy and efficiency.
- Promoted to Agency manager after five (05) years with the company.
Software
Responsibility
Confidence
Team work player
Active listing
Timeline
Q HSE Supervisor
08-2019
Diploma - Q HSE
CAMBRIDGE ACADEMY For Research & Study
02.2019 - 08.2019
Branch Operations Manager
CONTAINERSHIP ALGERIA SARL
08.2017 - 05.2019
Audit Certificate
06-2014
Audit Intern Certificate - Auditing
BEG Consulting Group
01.2014 - 06.2014
Shipping Agent
SOGEMCO SPA
07.2010 - 08.2017
English Teacher
Middle School
09.2008 - 06.2010
French Teacher
Middle School
11.2006 - 07.2008
Bachelor degree
07-2006
Bachelor of Arts For Teaching - English Language And Literature
BADJI Mokhtar University
09.2002 - 06.2006
Secondary School Certificate - Letrature
Algerian National Education
09.1999 - 06.2002