Noreen Bullock
Stockton,CA
Summary
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
12
12
years of professional experience
Work History
Shift Manager
Ono Hawaiian BBQ
Manteca, CA
07.2022 - Current
- Trained new employees on company policies, procedures, and job responsibilities.
- Enforced safety standards throughout the store including proper use of equipment.
- Provided coaching and guidance to team members when necessary to improve performance.
- Coached employees on interactions with customers to drive exceptional service.
- Taught staff upselling techniques to meet revenue targets.
- Monitored store operations to ensure compliance with company policies and procedures.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Helped employees accomplish tasks during peak periods.
- Responded quickly and effectively to emergency situations as they arose.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Managed daily cash intake by counting out registers and tabulating profits.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Communicated with other shift managers to facilitate continuum of customer service.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Enforced company policies, answered coworkers' questions and trained new personnel.
Elderly Caretaker/ Volunteer
Jackie Bullock
Lathrop, CA
02.2020 - 02.2022
- Administered medications according to doctor's orders.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Assisted in developing individualized plans of care to meet the need of the client.
- Transported elderly client to appointments or social events.
- Maintained a clean and safe environment in the home setting.
- Developed a relationship with the client based on trust, respect, dignity, compassion.
- Responded quickly in emergency situations.
- Researched community resources available to help improve quality of life.
- Reported any unusual behaviors or changes in condition promptly.
- Provided personal care for the elderly client, including bathing, toileting and dressing.
- Helped with mobility issues by providing physical support.
- Provided companionship and emotional support to the client.
- Encouraged independence while providing necessary assistance.
- Prepared meals and snacks according to dietary requirements.
- Redirected the client with memory issues, providing safety guidance protection.
Classroom Volunteer
Brock Elliott Elementary
Manteca, CA
09.2012 - 08.2019
- Provided support to children who needed help understanding lessons.
- Maintained a safe environment for all students in the classroom.
- Organized materials for class projects and presentations.
- Tutored students one-on-one or in small groups after school hours.
- Facilitated small group instruction when needed.
- Provided extra assistance to individual students who were struggling academically.
- Attended school events such as field trips and assemblies.
- Supported special education students by providing additional assistance as needed.
- Assisted with grading papers and tests when requested by teachers.
- Assisted teachers in the classroom by helping students with their work.
- Helped set up classrooms for special events or activities.
- Encouraged positive behavior among students during class time.
- Observed student interactions and reported any concerns to the teacher immediately.
- Built positive working relationships with students and school administrators by remaining polished and calm and offering assistance in situations.
- Tutored students on lessons and homework.
- Helped students complete special assignments.
Education
High School Diploma -
Sierra High School
Manteca, CA05-2004
Skills
- Safety Compliance
- Team Development
- Supply Ordering
- Quality Assurance
- Decision-Making
- Employee Training
- Relationship Building
- Cash Handling
- Punctual and Reliable
- Compliance understanding
Timeline
Shift Manager
Ono Hawaiian BBQ
07.2022 - Current
Elderly Caretaker/ Volunteer
Jackie Bullock
02.2020 - 02.2022
Classroom Volunteer
Brock Elliott Elementary
09.2012 - 08.2019
High School Diploma -
Sierra High School
Similar Profiles
Kymberly NavaKymberly Nava
Advanced Front Crew at Ono Hawaiian BBQAdvanced Front Crew at Ono Hawaiian BBQ
Jaiden LoganJaiden Logan
Front End Cashier at Ono Hawaiian BBQFront End Cashier at Ono Hawaiian BBQ
Ethan TarangoEthan Tarango
Kitchen Crew Member at Ono Hawaiian BBQKitchen Crew Member at Ono Hawaiian BBQ