Noreen Durkin
Wilmington,NC
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
11
11
years of professional experience
Work History
UX Researcher
State of Connecticut (Contract)
11.2022 - 05.2023
- Gathered data on the Department of Education website and services
- Worked on the Business.ct.gov site to find possible pain points
- Worked on the Office of Health Services site to find possible pain points
- Conducted interviews and user tests for all 3 of the sites above
- Used tools such as Miro to analyze data and locate key insights
- Organized findings in Power Point as a deliverable to hand over to the designers
- Presented these findings to my entire CTDS team, including product managers, engineers and designers.
Freelance UX Researcher and Designer
Remote
03.2017 - 10.2022
- Designed high fidelity wireframes for an ERP budgeting system
- Built a mobile app to rate in-person user transactions, ensuring safer, smoother buying and selling of goods and services
- Used Axure and Adobe XD to rapidly prototype a mobile app and responsive website that would allow a U.S
- Citizen to register and vote online
- Conducted and analyzed surveys, organized results and presented them to stakeholders in a clear and comprehensive way
- Collaborated with Clients to gather business requirements and turn them into conceptual designs
- Conducted user testing and research through Usability hub to gather and analyze data
- Translated concepts and data into user flows, mockups, and storyboards
- Presented to clients and incorporated feedback into the design
- Designed a UI unique to the client’s brand and created a style guide for them to follow.
Lead UX Researcher and Designer
Relias Learning
01.2015 - 02.2017
- Designed a gamification system to push compliance, competence, and increase use of our products
- Created a mobile app prototype that would develop and utilize social learning within our 2 million users
- Used DreamWeaver to build a prototype of new drag and drop interaction in JQuery to test with users
- Redesigned our LMS UI using Axure to align with Google’s material design guidelines
- Established a user research and testing protocol, and increased user testing from 0 to over 10,000
- Led, interpreted, and incorporated user feedback, gathered from in-person, navigation, a/b tests, and surveys
- Trained Relias employees in basic UX principles, software, and practices such as interaction and UI design.
UX Researcher and Designer
Electronic Arts
08.2013 - 12.2013
- Worked in a team of 8 to create a naval combat game on the iPad for EA using Unity 3D and C# to build game, as well as used After Effects to create ending and opening
- Led daily SCRUM meetings and facilitated creative collaboration within the team
- Built a server using Amazon Cloud Services and C# to track gamer trends and share data between games
- Designed user interactions, level mock-ups, and produced wireframes using Axure and InDesign
- Rapidly prototyped builds throughout the semester for testing using agile methodology and led usability tests, gathered data, and incorporated feedback into future deliverables.
UX Researcher and Designer
U.S. Army
01.2013 - 05.2013
- Collaborated with the US Army to create a prototype of a medical-training simulation
- Designed the interactions and overall experience for a virtual exploration of the bombing of Hiroshima
- Created a web-based application in C# using the game engine Unity 3D
- Generated an accurate environment by using real topography data mapped to a 3D plane
- Modeled and animated over 30 buildings, props, and people using 3DS Max and Maya
- Iterated and tested the art direction and visual design to satisfy the client’s needs and usability.
UX Researcher, Interaction Designer and Artist
Pearson Foundation
05.2012 - 12.2012
- Designed, prototyped, and tested educational games targeted to teach third grade curriculum
- Used GameMaker and HTML5 to make 4 web-based games teaching fractions and vocabulary
- Created in-game assets and environment art in Photoshop, 3DS Max, and Maya
- Presented our work to teachers from the National Education Association in Washington DC
- Worked in a tight team of 6 consisting of artists, producers, and developers.
UX Researcher and Designer
CMU
01.2012 - 05.2012
- Redesigned a 12-player game to a 2 player mobile game as to make it available to consumers
- Used JIRA to delegate art, programming, and design tasks throughout the team
- Built game using Unity 3D and C#, modeled and animated in-game assets using 3DS Max
- Used InDesign to build and test mock-ups of levels before implementing in game engine
- Conducted user tests, analyzed feedback data, and generated new requirements based on said data
Education
Masters of Entertainment Technology -
Carnegie Mellon University
Pittsburgh, Pennsylvania12.2013
Building Virtual Worlds Teacher’s Assistant - undefined
CMU
Pittsburgh, Pennsylvania05.2013
Fundamentals of Entertainment Technology Teacher’s Assistant - undefined
CMU
Pittsburgh, Pennsylvania12.2012
Bachelor of Arts, Communications Digital Media - undefined
University of North Carolina Chapel Hill
Chapel Hill, North Carolina05.2011
Introduction to Production Teacher’s Assistant - undefined
UNC
Chapel Hill, North Carolina05.2011
Media Technologist - undefined
UNC
Chapel Hill, North Carolina05.2011
Skills
- Adobe Creative Suite
- Agile Methodology
- After Effects
- Autodesk 3DS Max
- Autodesk Maya
- Axure
- Conducting Surveys
- C
- C#
- Confluence
- Excel
- Figma
- Google Analytics
- HTML5
- InDesign
- InVision
- Interaction Design
- IOS
- Java
- JIRA
- Miro
- Mobile Development
- PowerPoint
- Python
- Qualitative and Quantitative Research Methodologies
- SharePoint
- Usability Testing
- User Research
- User Experience Design
- Rapid Prototyping
- Salesforce
- SCRUM
- Sketch
- Unity 3D
- Wireframing
- Waterfall
- ZBrush
- User Experience Testing
- Product usability assessment
- Teamwork and Collaboration
Websites
Awards
- Student Council Representative, CMU, 01/2012, 12/2013, Organized and managed events for the graduate students at Carnegie Mellon. Met every month with all of CMU representatives to talk about policies and student life.
- Phillips Ambassador Scholar, UNC, 05/2011, Awarded UNC fellowship and traveled to Europe to study and replicate architecture into 3D. Traveled for ten weeks through Ireland, Spain, France, and Italy, modeling architecture in 3DS Max.
Timeline
UX Researcher
State of Connecticut (Contract)
11.2022 - 05.2023
Freelance UX Researcher and Designer
Remote
03.2017 - 10.2022
Lead UX Researcher and Designer
Relias Learning
01.2015 - 02.2017
UX Researcher and Designer
Electronic Arts
08.2013 - 12.2013
UX Researcher and Designer
U.S. Army
01.2013 - 05.2013
UX Researcher, Interaction Designer and Artist
Pearson Foundation
05.2012 - 12.2012
UX Researcher and Designer
CMU
01.2012 - 05.2012
Masters of Entertainment Technology -
Carnegie Mellon University
Building Virtual Worlds Teacher’s Assistant - undefined
CMU
Fundamentals of Entertainment Technology Teacher’s Assistant - undefined
CMU
Bachelor of Arts, Communications Digital Media - undefined
University of North Carolina Chapel Hill
Introduction to Production Teacher’s Assistant - undefined
UNC
Media Technologist - undefined
UNC
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