Summary
Overview
Work History
Education
Skills
Timeline
Generic

NOREEN KEANAAINA

Henderson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

10
10
years of professional experience

Work History

Supervisor

LAZ Parking
09.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.

School Bus Driver

Roberts Hawaii
09.2016 - 10.2018
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained Hawaii driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, Hawaii and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated information to parents to promote good communication and transparency.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Enforced student behavior policies and responded to student emergencies.
  • Drove bus along assigned route, picking up students.
  • Supervised students during loading, unloading and on bus.
  • Identified and reported mechanical problems and safety hazards.
  • Completed logbooks, incident reports and other daily paperwork.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Created and enforced bus rules and kept expectations posted.
  • Maintained accurate and up-to-date route and time logs.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Recorded bus route and made notes for substitute drivers.
  • Executed proper and timely loading and unloading of passengers.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Attended pre-trip meetings to support safe transport of students.
  • Assisted in loading and unloading students and belongings.
  • Inspected and serviced buses on regular basis.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Administered first aid to passengers in need.

Case Manager

Goodwill Industries Of Hawaii
09.2013 - 09.2016
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Liaised with social worker to expedite financial assistance not covered by insurance.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Education

High School Diploma -

H.P. Baldwin High School
Maui, HI
05.1991

Skills

  • Job Assignments
  • Continuous Improvement Projects
  • Scheduling and Coordinating
  • Operational Efficiency and Safety
  • Resolving Complaints
  • Coordinate Supplies
  • Quality Standards
  • Safe Work Methods
  • Optimizing Workflows
  • Team Assignments
  • Following Supervisor Instructions
  • Supervising Employees
  • Perimeter Patrol
  • Complex Problem-Solving
  • Leadership
  • Coordinate Events
  • Processes and Procedures
  • Staff Discipline
  • Policy Enforcement
  • Training and Development
  • Performance Motivation

Timeline

Supervisor

LAZ Parking
09.2019 - Current

School Bus Driver

Roberts Hawaii
09.2016 - 10.2018

Case Manager

Goodwill Industries Of Hawaii
09.2013 - 09.2016

High School Diploma -

H.P. Baldwin High School

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NOREEN KEANAAINA