Summary
Overview
Work History
Education
Skills
Timeline
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Noreen Mejia

Noreen Mejia

Dallas,TX

Summary

Motivated and adaptable professional with a strong work ethic and a genuine eagerness to learn new technologies and skills. Known for quickly mastering new concepts, embracing challenges, and contributing positively to team goals. Seeking an opportunity to grow in a dynamic environment where dedication, curiosity, and a commitment to continuous improvement are valued.

Overview

22
22
years of professional experience

Work History

Coordinator, Dental Office

Deca Dental, Ideal Dental
06.2022 - 08.2024
  • Managed a high-volume workload via email and telephone calls within a deadline-driven environment. Resolved an average of 450 inquires any given week and consistently met performance benchmarks in all areas including speed, accuracy, and volume.
  • Educated and enrolled patients into an in-house plan. Verified insurance, explained benefits, outline pricing details procedures and services. Supported the ultimate patient experience by ensuring smooth and accurate transactions.
  • Acted as main point of contact for patients, doctors, and staff by closely reviewing charts and maintaining high levels of communication.
  • Investigated customer complaints and resolved issues in a timely manner.
  • Demonstrate positive work ethic, commitment to working collaboratively with office staff.
  • Trained and assisted new hired employees on job duties, and procedures.
  • Maintained confidentiality of patient data and conditioned to safeguard information.

Realtor, Sales Agent

Weichert
09.2018 - 12.2021
  • Responsible for real estate acquisition and disposition activities including negotiation of price and terms.
  • Employed customer satisfaction beyond standard.
  • Implemented quarterly training seminars to improve marketing and sales strategies.
  • Streamlined vendors outside real estate brokerage firms, law firms, appraisers, and surveyors.
  • Cultivated relationship with clients’ banks, mortgage lenders and brokers contributing to a track record of exceeding agency wide efficiency goals.
  • Analyzed market trends, prepared legal and binding contracts.
  • Collaborated with senior executives and cross functional internal teams to help create strategies responsible for producing $100M in sales per year.

Manager – Leadership role

La Sabrocita
04.2007 - 06.2018
  • Resource Planning-monitored budgets to insure efficient operation.
  • Data integration using POS, Excel, Word, QuickBooks
  • Delivered exceptional service to 150+ customers per day, building brand loyalty by providing exceptional support with wayfinding, product information and purchase process.
  • Coordinated complex calendars for 20+ staff, overseeing meeting logistics to ensure adequate time to discuss critical business decisions.
  • Oversee strategy and workflow for a team of 20+ employees leveraging a consistent approach to relationship building, recognition, and communication to generate continuously improving performance.
  • Designed and delivered 15+ interactive training sessions for over 90+ team members covering topics including operational procedures, customer service, and sales.
  • Increased business by 65% insuring customer satisfaction, listening to consumer needs and implementing new products, marketing business, and loss reduction.

Education

Texas Real Estate License -

Champions School of Real Estate
Dallas, TX
01.2018

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North Lake College
Irving, TX
01.2016

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John H Guyer High School
Denton, TX
01.2008

Skills

  • Effective negotiation techniques Persuasive and Confident presenter Strong Communication skills
  • Experienced in managing disputes
  • Emotionally Intelligent
  • Fluent in English and Spanish
  • Typing proficiency at 70 WPM
  • Skilled in simultaneous task execution and organization
  • Budget tracking and analysis
  • Consistently reliable
  • Experienced team leader
  • Adaptive
  • Meticulous
  • Seasoned in Electronic records management
  • Well versed in Increasing operational efficiency

Timeline

Coordinator, Dental Office

Deca Dental, Ideal Dental
06.2022 - 08.2024

Realtor, Sales Agent

Weichert
09.2018 - 12.2021

Manager – Leadership role

La Sabrocita
04.2007 - 06.2018

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North Lake College

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John H Guyer High School

Texas Real Estate License -

Champions School of Real Estate

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