Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noreen Ramirez

Woodbridge

Summary

Dynamic Ocean Import Manager with proven expertise at Savino Del Bene, excelling in logistics management and relationship building. Successfully improved import processes, enhancing team productivity and reducing shipment delays. Adept at rate negotiations and fostering collaboration, ensuring seamless operations and exceptional customer service in a fast-paced environment.

Overview

15
15
years of professional experience

Work History

Ocean Import Manager

Savino Del Bene
03.2015 - Current
  • Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
  • Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
  • Managed a team of import specialists, providing training and guidance to improve overall performance and productivity.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Insured cargo against loss, damage or pilferage.
  • Coordinated with shipping and transport companies on behalf of clients.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Coordinated closely with sales teams to understand customer needs and tailor product offerings accordingly.

Ocean Import Coordinator

Pegasus Maritime
08.2013 - 03.2015
  • Managed a diverse portfolio of clients, catering to their specific shipping requirements and providing customized solutions.
  • Coordinated closely with internal departments to ensure seamless integration of ocean import operations into the overall supply chain process.
  • Maintained a strong understanding of Incoterms and their application, ensuring proper use in all ocean import transactions.
  • Reduced shipment delays by proactively addressing potential issues and coordinating with carriers for timely resolutions.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.

Air Import Agent

Port Brokers, Inc
11.2010 - 04.2013
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
  • Built working relationships with clients to foster loyalty and encourage repeat business.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.

Education

High School Diploma -

John Adams
Queens, NY
06-1997

Skills

  • Import documentation
  • Transportation planning
  • Logistics management
  • Rate negotiations
  • Inbound cargo logistics
  • Incoterms awareness
  • Documentation review
  • Shipping quotes
  • Tracking shipments
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Customer assistance
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Team collaboration
  • Decision-making
  • Import management
  • Customer support
  • Relationship building
  • Data entry
  • Professionalism

Timeline

Ocean Import Manager

Savino Del Bene
03.2015 - Current

Ocean Import Coordinator

Pegasus Maritime
08.2013 - 03.2015

Air Import Agent

Port Brokers, Inc
11.2010 - 04.2013

High School Diploma -

John Adams

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